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Loyalty Program Administrator

Loyalty Program Administrator

Ewing Outdoor SupplyPhoenix, AZ, US
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Job Description

Job Description

Department : Marketing

Location : Phoenix, AZ

Type : Full-Time

Grow with the Industry’s Leading Family-Owned Supplier! For over 100 years, we’ve been helping professionals build beautiful landscapes— and we’re just getting started. As the largest family-owned landscape supply company in the nation, we pride ourselves on deep-rooted relationships, exceptional service, and a culture that values integrity, innovation, and growth. We’re looking for a Loyalty Program Administrator to join our Marketing team and help us cultivate customer loyalty through strategic engagement and rewards programs that reflect our commitment to excellence.

What You’ll Do :

  • Design and manage loyalty campaigns that reward and retain our valued customers.
  • Oversee program operations including member communications, rewards fulfillment, and performance tracking.
  • Collaborate with cross-functional teams to align loyalty initiatives with broader marketing and business goals.
  • Analyze customer data to identify trends and opportunities for program enhancement.
  • Stay ahead of industry trends and bring fresh ideas to elevate the customer experience.

Requirements

What You Bring :

  • Bachelor’s degree in marketing, Business Administration, or a related field.
  • 1–3 years of experience in marketing, customer loyalty, or program management.
  • Excellent and proven customer service skills.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills.
  • Attention to detail and ability to manage multiple tasks simultaneously.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

    • Why You’ll Love It Here :

  • Be part of a company with a century-long legacy and a future-focused mindset.
  • Work in a collaborative, family-oriented culture that values your ideas and contributions.
  • Competitive compensation and benefits.
  • Opportunities for career growth in a thriving industry.

    • Ready to Cultivate Loyalty That Lasts? Apply today and help us build a program that’s as strong and dependable as the landscapes our customers create.

    Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources
  • Profit Sharing

    • We have the 4 C’s that make your job a career!

    Career Development- To invest in your personal and professional growth, we offer a variety of training resources.

    Compensation- We offer competitive market wages, great benefits, PTO & bonus potential!

    Culture- We are family-owned, which gives us a unique culture, and we have fun with everything we do!

    Care- We care about all our employees because we would not be where we are now (over 100 years) if it weren’t for you!

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    Program Administrator • Phoenix, AZ, US

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