Collections Specialist

Collections Specialist

We are looking for a motivated and detail-oriented Collections Specialist to manage and follow up on outstanding customer accounts. This position is responsible for contacting customers regarding overdue invoices, negotiating payment arrangements, and maintaining accurate records of all collection activities. The ideal candidate will have strong communication skills, a positive attitude, and the ability to manage sensitive situations with professionalism.

Monitor accounts receivable and identify past-due accounts

Contact customers via phone, email, or mail to follow up on outstanding balances

Negotiate payment plans and resolve payment discrepancies

Maintain accurate and organized records of collection activities

Process payments and update customer accounts as needed

Work closely with the accounting and customer service teams to resolve billing issues

Prepare regular reports on collection status and aging accounts

Follow company policies and applicable laws regarding debt collection practices

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract / temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract / temporary professionals are also eligible to enroll in our company 401(k) plan.