Customer Service Representative II
Join a dynamic and supportive team where your voice matters! Were seeking an energetic and outgoing Customer Service Representative II to provide essential support to our high-performing sales team. If you're a motivated professional who thrives in a fast-paced environment, enjoys problem-solving, and takes pride in delivering exceptional service, we want to hear from you!
What Youll Do :
- Accurately place purchase orders and quotes for goods and services
- Gather and verify order details from internal and external sources
- Manage inbound and outbound communication with customers and vendors
- Collaborate with sales reps and managers to resolve product or order issues
- Proactively identify process improvements and prevent recurring errors
- Provide customers and sales reps with updates on order status, quotes, lead times, and shipping info
- Act as a liaison between customers, sales, and other internal departments
What Youll Bring :
Experience navigating multiple software systemsStrong independence and judgment knowing when to act and when to askExcellent verbal and written communication skills, especially via emailA proactive and positive attitude with problem-solving gritAbility to adapt quickly to shifting prioritiesStrong follow-through and organization skills to juggle multiple projectsCritical thinking and attention to detailRelationship-building skills with customers and internal teamsProficiency in Microsoft Office (Excel, Outlook, Word intermediate level)This is more than just a customer service role; its a career path with real potential for growth in a company thats actively expanding. If youre ready to take the next step, apply today!