Overview
As a Salesforce Technical Architect, you’ll be the technical leader behind designing and delivering enterprise-grade Salesforce solutions with a special focus on Marketing Cloud and Loyalty Management.Your impact? Ensuring clients across industries — from healthcare and public sector to financial services and gaming — can create secure, scalable, and personalised engagement and loyalty experiences that build trust and long-term relationships. You will be the guardian of technical excellence, ensuring every solution is robust, compliant, and future-ready.
Work Setup
Hybrid
About You
You're the "roll-up-your-sleeves" type who is always willing to take on new and / or bigger challenges. You will be organised, adaptable, and capable of working across multiple projects and timelines. You will be a reliable source of information for each of the teams, with a curious mind, a desire to learn and excellent relationship management skills.
Key Responsibilities
- Act as the technical authority for Salesforce Marketing Cloud and Loyalty Management implementations.
- Translate business requirements into robust, scalable multi-cloud architectures.
- Lead the integration of Marketing Cloud and Loyalty Management with Sales, Service, Experience, and Data Cloud.
- Oversee data models, APIs, and security frameworks for Marketing Cloud and Loyalty programs.
- Ensure best practices in AMPscript, SSJS, Journey Builder, and advanced automation.
- Provide technical governance on large-scale implementations, ensuring performance and compliance.
- Mentor developers and consultants, building strong capability in Marketing Cloud and Loyalty solutions.
- Stay ahead of the curve on Salesforce releases and new features in Marketing Cloud and Loyalty Management.
Minimum Qualifications
10+ years of Salesforce experience, with 3+ years as a Technical Architect.Deep technical expertise in Salesforce Marketing Cloud (Journey Builder, Automation Studio, Mobile, Email Studio, AMPscript, SSJS).Proven experience in architecting Salesforce Loyalty Management programs (tiers, points logic, integrations).Strong knowledge of Salesforce integration patterns, APIs (REST / SOAP), middleware, and enterprise data architecture.Experience with Data Cloud integration with external sources using standard connectors and custom integration.Strong knowledge of the Data Cloud data model, experience with mapping the Data Cloud model to data sources.Proficiency in Apex, Lightning Web Components (LWC), and declarative development.Salesforce certifications : Marketing Cloud Consultant, Marketing Cloud Administrator, System Architect, or Technical Architect track.Strong communication skills to bridge technical depth with business clarity.Preferred Qualifications
Delivery experience in highly regulated industries with complex compliance needs.Familiarity with data-driven marketing ecosystems (Google Ads, Meta, programmatic platforms).Familiarity with the Marketing Cloud Next (Growth & Advanced).Exposure to Data Cloud and enterprise data platforms (AWS, Snowflake, etc.).Experience with DevOps, CI / CD pipelines, and scalable release management.#J-18808-Ljbffr