Exhibits Support and Services Coordinator

Overview

The Exhibits Support and Services Coordinator will provide administrative and operational support for the Exhibits department. They will ensure accurate data management, order processing, and vendor coordination. The Exhibits Support and Services Coordinator will support both internal teams and external customers by maintaining efficient workflows, up-to-date records, and delivering high-quality customer service.

Key Contributions of the Role

• Manage the general phone line, general email mailbox, Services Cloud, and Helpscout for the Exhibits team
• Assist with all Exhibits support processes and manage daily Salesforce data entry
• Complete reporting as needed from sources to include, but not limited to, Salesforce, Shepard Custom Platforms, and Cornerstone
• Assist with creating event opportunities and show codes in Salesforce for Exhibits projects
• Maintain accuracy and updates with the exhibits tracking spreadsheet and vendor resources, as needed
• Process, track, and report orders from outside vendors, including support purchase orders and invoice processing
• Complete COI / EAC submissions, as needed
• Review and audit expenses and expense reporting on a regular basis

Requirements

Aligning With Our Values for Success

Please note that the roles and responsibilities outlined in this job description are not exhaustive and may be subject to change. Additional tasks may be assigned as needed to meet the evolving needs of the company.

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