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Sales Lead Coordinator

Sales Lead Coordinator

Hale's Air Conditioning Service, Inc.Tampa, FL, United States
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Benefits :

  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

At Hales AC / Right Away Home Services, we're looking for a driven, organized, and relentless Sales Lead Coordinator (SLC) to generate and manage in-home sales leads for our Home Comfort Advisors (HCAs). This is a fast-paced, results-focused sales support role where your #1 priority is ensuring that each HCA has two qualified sales leads every day

You'll be the engine behind our sales team - proactively calling, nurturing, scheduling, confirming, and tracking HVAC sales leads across multiple locations. This role blends aggressive outbound calling , appointment setting, CRM tracking, and tight coordination with the dispatch and sales teams . If you love working the phones, thrive under pressure, and want a role where you're in control of your results and your income - this is it.

What You'll Do

  • Generate 2 leads per day for every active HCA by making outbound calls, rehashing unsold leads, calling past service customers, and chasing down all inbound inquiries.
  • Set qualified sales appointments using company-approved scripting and lead criteria (homeowner, all decision-makers present, 60-90 mins allotted).
  • Confirm and dispatch leads - make sure appointments are confirmed with customers, assigned to the right HCA, and all parties are aligned.
  • Own the entire lead pipeline - track, nurture, and follow up on leads from start to close. You'll make sure they're correctly coded in the CRM, confirmed, and closed out properly.
  • Mine our existing database (Happy Checks, Modernize, Costco, past tune-ups, unsold quotes, etc.) to uncover fresh opportunities daily.
  • Coordinate with management on daily / weekly sales targets, lead distribution, and marketing opportunities.
  • Generate and deliver daily reports on lead activity and results.
  • Cross-train our CCRs to manage these duties after hours and on weekends.
  • Set leads using approved scripting.
  • Confirm all lead appointments and ensure HCAs are scheduled and on track.
  • Make outbound calls from Modernize, Costco, tune-ups, and service visits to generate more leads.
  • Track and report all lead activity daily.

    • What We're Looking For

  • Proven experience in outbound phone sales, appointment setting, or lead generation - preferably in HVAC, home services, or a call center environment.
  • Strong closer mentality - someone who thrives on hitting daily targets and doesn't shy away from a sales conversation.
  • Organized and detail-oriented - you'll juggle multiple calendars, customer records, and lead statuses across several brands.
  • Ownership mindset - we want someone who takes full responsibility for making sure every HCA has what they need to close deals.
  • CRM and scheduling software savvy
  • Excellent communicator - strong phone presence, written follow-ups, and team coordination.

    • Perks & Pay

  • $23 / hour base
  • Uncapped commissions and performance bonuses
  • On-target earnings : $50,000-$60,000+ / year
  • Weekly pay
  • Paid training and advancement opportunities
  • Company contests, spiffs, and incentives
  • Health benefits, paid time off, and 401(k) after probationary period

    • Schedule

  • Monday-Friday, full-time (some evening or weekend support as needed)
  • In-office role based in Tampa, FL

    • Compensation : $55,000.00 - $75,000.00 per year

    About Us

    If you're looking for a fulfilling career in heating and cooling services in St. Pete, Hales AC is the place for you. Since 1986, we've been "The Cool Choice," offering exceptional HVAC services and creating a dynamic work environment for our team members.

    Who We Are

    Hales AC is dedicated to providing the highest level of reliable service for our customers' comfort needs, and we extend this dedication to our team. Our workplace is built on integrity, teamwork, and continuous improvement. We believe in investing in our employees, providing ongoing training to keep everyone up-to-date with the latest technology and industry advancements.

    We are more than just a service provider; we are a community. Hales AC actively participates in Lennox's Feel the Love campaign and supports the Special Olympics, reflecting our commitment to making a positive impact.

    Why Work With Us

    At Hales AC, we recognize talent and promote from within, ensuring our team members have ample opportunities for career advancement. We reward hard work and dedication with competitive salaries, great bonuses, and comprehensive benefits. Our supportive and inclusive work environment fosters professional growth and personal satisfaction.

    What We Offer

  • Career Growth : We believe in nurturing our employees' potential. Many of our team members have advanced into leadership positions, thanks to our commitment to promoting from within.
  • Ongoing Training : All our technicians receive continuous training, ensuring you stay at the forefront of industry advancements and technology.
  • Community Involvement : Be part of a team that values community service and makes a difference through initiatives like Lennox's Feel the Love campaign and supporting the Special Olympics.
  • Supportive Environment : Our friendly and professional team works together to achieve common goals, providing a supportive atmosphere where everyone can thrive.
  • Innovative Products : As a Lennox Premier Dealer, you'll work with high-tech and innovative products, offering cutting-edge solutions to our customers.

    • Join Our Team

    We're growing and looking for dedicated professionals committed to delivering the best service. If you're passionate about the HVAC industry and want to be part of a supportive, forward-thinking company, Hales AC is the perfect place for you. Join us and build a rewarding career while making a positive impact in the community.

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