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Registered Client Service Associate

Registered Client Service Associate

LPL FinancialMelville, NY, US
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Registered Client Service Associate

At LPL Financial, we empower professionals to shape their success while helping clients pursue their financial goals with confidence. This role will be based full-time in office in Melville, NY. The primary role of the Registered Client Service Associate (CSA) is to provide administrative support to an advisor or team of advisors, including any and all daily, monthly, and annual tasks. The Registered CSA helps the advisor maintain his or her practice and deliver positive results for the advisor's clients. The ideal candidate will have a strong attention to detail, excellent customer service skills (both verbal and written), and a proven ability to adapt to a changing work environment.

Responsibilities :

  • Inbound client calls, schedule appointments, and prepare materials for client meetings
  • Keep client management systems up-to-date with client information
  • Assist with various documentation requirements for new business
  • Manage account activities that are operational in nature new accounts, cash management, transfers, and account maintenance (e.g., periodic distributions, debits)
  • Conduct proactive outreach to clients and advisors on time sensitive activities (e.g., RMDs)
  • Assume ownership of inquiries and requests; communicate with internal departments to ensure clients' expectations for timely service delivery are met
  • Educate clients on account services, capabilities, and new technology eSignature, paperless statements, Account View (client portal), etc.
  • Partners with Financial Advisor to strategize on opportunities to meet the needs of clients
  • Independently hold routine meetings with established clients when needed
  • Assist in executing trades for clients as needed to support the Financial Advisor

What are we looking for?

We are looking for strong collaborators who deliver exceptional client experiences and thrive in fast-paced, team-oriented environments. Our ideal candidates pursue greatness, act with integrity, and are driven to help our clients succeed. We value those who embrace creativity, continuous improvement, and contribute to a culture where we win together and create and share joy in our work.

Requirements :

  • Series 7 and 66 licenses
  • Core Competencies :

  • Strong customer focus, excellent verbal and written communication skills; able to explain complex information clearly and simply
  • Proven ability to independently and efficiently manage multiple projects concurrently in a fast-paced environment
  • Organized with a strong attention to detail and problem-solving abilities
  • Outstanding interpersonal skills with the ability to build and foster relationships with clients, coworkers, and internal / external partners
  • Strong analytical skills and ability to research information
  • Demonstrates drive, initiative, and motivation
  • Preferences :

  • Proficiency in Microsoft Word, Excel, and PowerPoint; CRM applications
  • Able to utilize internal resources, training & self-service options available such as iKnow, Resource Center, LPLU, etc.
  • Prior Customer Service experience financial services background required
  • 5+ years of experience in role as a Client Service Associate or similar role
  • Bachelor's degree; preferably in Business, Accounting or Finance
  • Experience working with Financial Advisors, Branch and Home Office support teams
  • Additional financial services certifications / designations
  • Pay Range : $25.10-$41.83 / hour. Actual base salary varies based on factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!

    LPL Financial Holdings Inc. (Nasdaq : LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

    At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

    Join LPL Financial : Where Your Potential Meets Opportunity

    At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation's leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

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    Client Service Associate • Melville, NY, US

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