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Global Head Learning & Development
Global Head Learning & DevelopmentCadogan Tate New York Limited • Los Angeles, CA, US
Global Head Learning & Development

Global Head Learning & Development

Cadogan Tate New York Limited • Los Angeles, CA, US
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Job Description

Job Description

JOB SPECIFICATION

Job Title :

Global Head Learning & Development

Location :

United States (East Coast preferred for collaboration with Europe)

Reports to :

Chief Operating Officer

Direct Reports :

L&D EU Manager (UK based) and regional training partners

ABOUT CADOGAN TATE :

Cadogan Tate is a global leader in fine art shipping, logistics, and luxury moving services. From museums, galleries, and art fairs to interior designers, private collectors, and VIP residential clients, we manage the world’s most precious possessions with discretion, care, and professionalism.

Our client journey is at the heart of our DNA. Every member of our team plays a role in ensuring service excellence, and we are committed to being recognised as best-in-class worldwide.

Role Objective :

This is a career-defining opportunity to shape how talent grows, leads, and thrives within a fast-paced, innovative, and client-focused environment.

The Global Learning & Development Lead will own and deliver a group-wide L&D strategy that empowers employees, elevates leadership capabilities, and embeds a high-performance, service-first culture. A central mandate of the role will be to design and launch the Cadogan Tate Academy — a standalone brand that becomes the hallmark of service excellence and professional development both internally and externally.

Scope of the Role :

  • Define and drive the global L&D strategy to support business goals, cultural values, and client service standards.
  • Develop and launch the Cadogan Tate Academy as the global benchmark for training and service excellence.
  • Deliver learning programmes that cover onboarding, service excellence, hospitality, leadership development, compliance, and operational best practice.
  • Leverage AI and digital platforms for scalable, innovative training solutions and SOP automation.
  • Oversee external partnerships, programme budgets, and timely execution of initiatives.
  • Partner with senior leadership, Group HR, and newly appointed Chief Technicians to align training with strategic priorities.
  • Ensure mandatory training compliance (safety, legal, regulatory) is met globally.
  • Establish KPIs and ROI metrics, reporting regularly to COO, CEO, and Board.

Key Responsibilities :

  • Strategic leadership of global L&D vision and delivery
  • Programme design and scalable learning pathways
  • Embedding client journey excellence across all teams
  • AI-enabled learning and SOP creation
  • Budget ownership and vendor management
  • Stakeholder engagement and change enablement
  • Team leadership (EU Manager + regional resources)
  • Measurement, compliance, and continuous improvement

    • What you’ll bring

  • 5+ years of L&D experience, with at least 4 years in a strategic / leadership role.
  • Proven success in building and scaling global L&D programmes.
  • Ability to translate business needs into actionable learning strategies.
  • Strong experience influencing and partnering with senior stakeholders.
  • Excellent verbal and written communication skills in English (working knowledge of Spanish and / or French desirable)

    • Desirable Qualifications

  • Background in hospitality, luxury services (the craft of client care), or luxury market expertise (e.g. fine art, galleries, auctions, interiors, private clients), knowledge of the luxury market industries, trends and client mindset
  • International operational experience, ideally across multiple regions and cultures.
  • Demonstrated success in change management initiatives.
  • Knowledge or exposure to DEI-centred leadership and learning programmes.

    • LOCATION & TRAVEL

  • United States (East Coast preferred)
  • Regular international travel to UK, Europe, and other global regions

    • Opportunity

    This is a unique opportunity to :

  • Establish and lead the Cadogan Tate Academy.
  • Shape the employee experience and client journey across fine art logistics and luxury services.
  • Work closely with the COO, CEO, and Group HR to deliver a globally recognised, AI-enabled learning platform.
  • Position Cadogan Tate as the benchmark for excellence in the fine art and luxury logistics industry.
  • Starting Pay : $120,000.00
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    Learning Development • Los Angeles, CA, US

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