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Entry Level Collections Call Center Representative
Entry Level Collections Call Center RepresentativePeopleShare • Newark, DE, US
Entry Level Collections Call Center Representative

Entry Level Collections Call Center Representative

PeopleShare • Newark, DE, US
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Kickstart Your Career in Collections No Experience Needed!

PeopleShare is hiring Entry Level Collections Call Center Representatives for a well-established, family-owned financial services company in Newark, DE! With over 30 years in business, this company values teamwork, growth, and employee appreciation. Whether you're a recent grad or looking to transition from retail or food service into an office role, this is your chance to launch a stable, rewarding career with full training and ongoing support.

Why You'll Love It Here : As an Entry Level Call Center Representative you'll help customers resolve past-due accounts while providing exceptional service and professional problem-solving. Enjoy $16 / hour with bonus potential, benefits, PTO, 401K, and paid holidays off. This company promotes from within and celebrates success with monthly incentives and team-building events, and maintains a calm and supportive environment!

Bilingual candidates and recent graduates are encouraged to applystart your new career today!

Details for the Entry Level Collections Call Center Representatives :

  • Pay Rate : $16 / hour with an increase upon conversion
  • Plus uncapped monthly bonuses and paid holidays!
  • Schedule : Monday-Friday 8am-5pm, at least 2 nights a week 12pm-9pm, and rotating Saturdays 8am-12pm
  • Full Benefits, 401K and PTO after probationary period

Job Responsibilities for the Entry Level Collections Call Center Representatives :

  • Achieve department standards and goals set by management regarding continuous efforts to contact clients and collect on debtor accounts
  • Work minimum number of accounts per hour as set by management
  • Set up suitable payment arrangements once contact with a debtor has been made
  • Follow up on all accounts until the debt is paid, settled, cure from delinquency, or deemed uncollectible by management
  • Perform all phases of skip tracing work
  • Keep accurate records and documentation of activity on accounts that have been worked through in accordance of the policies and procedures set forth by the company
  • Adhere to and abide by all regulations set forth by the FDCPA (Fair Debt Collection Practices Act)
  • Complete any other duties set forth by the General Manager or Section Manager

    • Job Requirements for the Entry Level Collections Call Center Representatives :

  • High School Diploma required
  • Good oral communication, and organization skills
  • Basic computer skills required
  • Customer service experience required
  • Required to work 40 hours a week, including two night shifts a week
  • Required attendance and completion of training program

    • Bonuses and Perks for the Entry Level Collections Call Center Representatives :

  • Great benefits, PTO, Holiday pay, team celebrations and prizes!
  • Eligible for earning monthly bonuses day 1
  • Team environment!
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    Call Center Representative • Newark, DE, US

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