Talent.com
Customer Service
Customer ServiceUSA Jobs • Ankeny, IA, US
Customer Service

Customer Service

USA Jobs • Ankeny, IA, US
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Customer Service

At Hy-Vee, our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title : Customer Service

Department : Grocery

FLSA : Non-Exempt

General Function

Responsible for processing mail, Western Union orders, utility bills, cashing checks, selling money orders, collecting dry cleaning orders for customers. Additionally, always maintaining a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core Competencies

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Reporting Relations

Accountable and Reports to : District Store Director, Store Manager, Assistant Managers of Store Operations, Perishables, and Health Wellness Home

Positions that Report to you : None

Primary Duties and Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.

Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.

Makes an effort to learn customers' names and to address them by name whenever possible.

Assists customers by : (examples include)

escorting them to the products they're looking for

securing products that are out of reach

loading or unloading heavy items

making note of and passing along customer suggestions or requests

performing other tasks in every way possible to enhance the shopping experience.

Answers the telephone promptly and provides friendly, helpful service to customers who call.

Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.

Weighs postal packages, runs mail through meters, processes certified, express, UPS, registered, and insured mail.

Processes Western Union orders.

Sells money orders, cashes payroll, personal, ADC, and social security checks.

Sells hunting and fishing licenses.

Breaks down and puts money in utility drawers.

Signs on postal department, breaks down, and turns off postal register.

Processes paid outs.

Sends faxes for customers.

Counts the days' coupons.

Processes refunds for customers and department approved refunds.

Answers the telephone for the store using appropriate telephone techniques.

Utilizes the intercom system for paging, etc. using appropriate procedures.

Removes trash in a timely manner.

Maintains strict adherence to department and company guidelines related to personal hygiene and dress.

Adheres to company policies and individual store guidelines.

Reports to work when scheduled and on time.

Secondary Duties and Responsibilities

Signs on and off lottery machines.

Assists customers with dry cleaning where applicable.

Assists customers at the registers where necessary.

Sells and redeems lottery tickets.

Processes bottle refunds.

Assists in other areas of store as needed.

Performs other job related duties and special projects as required.

Knowledge, Skills, Abilities and Worker Characteristics

Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.

Must have the ability to do arithmetic calculations involving fractions, decimals, and percentages.

Must be able to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction

Education and Experience

High school or equivalent experience and over six months up to one year of similar or related work experience.

Physical Requirements

Must be able to physically perform medium work exerting up to 50 pounds of force occasionally and up to 20 pounds of force frequently.

Visual requirements include clarity of vision at distance of less than 20 inches and more than 20 feet with or without correction, depth perception, color vision, and field of vision.

The following physical activities are necessary to perform this job : Stooping, reaching, lifting, pushing, pulling, standing, walking, talking, and hearing.

Working Conditions

This position is continuously exposed to dirt and noise. This is a fast paced work environment with significant pressure.

Equipment Used to Perform Job

Fax, telephone, equipment used in the postal area, lottery and money order machines, Western Union equipment, computer, and cash register, intercom.

Contacts

Has daily contact with customers, weekly contact with suppliers / vendors, and monthly contact with federal / state governmental or regulatory agencies.

Employment is contingent upon the successful completion of a pre employment drug screen.

serp_jobs.job_alerts.create_a_job

Customer Service • Ankeny, IA, US

Job_description.internal_linking.related_jobs
Customer Service Guide

Customer Service Guide

VirtualVocations • Des Moines, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Guide.Key Responsibilities Handle client and member calls accurately and timely, ensuring total follow-through Provide excellent customer service by a...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Retail Customer Service Specialist

Retail Customer Service Specialist

Sherwin Williams • Ankeny, IA, US
serp_jobs.job_card.part_time
The individual selected for this role will be expected to work at Store #721101, located at : 2120 NE 36th St, Ankeny, IA 50021. This is a part-time position with a starting rate of $16.This position...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Remote Customer Service

Remote Customer Service

Professional Career Solutions • Urbandale, Iowa
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30
Customer Service / Benefits Advisor (Work from home)

Customer Service / Benefits Advisor (Work from home)

Professional Career Solutions • Ames, Iowa
serp_jobs.filters.remote
serp_jobs.job_card.full_time +1
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time / Part time hours with flexibility.We are r...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Supervisor

Customer Service Supervisor

VirtualVocations • Des Moines, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Supervisor to manage and support the staff of a contact center.Key Responsibilities Coordinate and supervise daily activities of team members Set prio...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
AT&T Customer Service

AT&T Customer Service

Clarity Enterprises Inc. • Des Moines, IA, US
serp_jobs.job_card.full_time
AT&T Sales Representative - Paid Training!.We have Full-Time positions available for career-minded individuals with customer service backgrounds, looking to earn a great weekly income! This is ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative - Remote - 50k-60k / Year

Customer Service Representative - Remote - 50k-60k / Year

Spade Recruiting USA • Bondurant, Iowa
serp_jobs.filters.remote
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Alterations Customer Service Representative

Alterations Customer Service Representative

David's Bridal • Des Moines, IA, US
serp_jobs.job_card.part_time
Minimal weekday hours required (join for weekends only!).NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus. At David's Bridal, we empower our customers and o...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Sales / Customer Service, 18.00, Excellent Benefits and Growth

Sales / Customer Service, 18.00, Excellent Benefits and Growth

CarHop • Des Moines, IA, US
serp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
C arHop is looking for a sales representative to join our team in our Des Moines, IA.We are now in 12 states and car sales experience is not required. CarHop, an industry-leader in the Buy-Her...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30
Bilingual Customer Service Representative

Bilingual Customer Service Representative

Watercress Financial Group LLC • West Des Moines, IA, US
El Representante de Servicio al Cliente Bilingüe es responsable de todos los aspectos del servicio al cliente en un entorno de centro de llamadas, incluidos, entre otros, el manejo de grandes ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Consultant

Customer Service Consultant

VirtualVocations • Des Moines, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Representative to provide support and information to customers regarding bone health products. Key Responsibilities Act as a knowledge base for customer...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Medical Customer Service

Medical Customer Service

Biolife Plasma Services • West Des Moines, IA, United States
serp_jobs.job_card.part_time
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Medical Customer Service - Bilingual

Medical Customer Service - Bilingual

Biolife Plasma Services • West Des Moines, IA, United States
serp_jobs.job_card.full_time
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Tak...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service

Customer Service

Lowes • Bondurant, IA, United States
serp_jobs.job_card.full_time
Job Title : Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, ...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

Relativity • Des Moines, IA, United States
serp_jobs.job_card.full_time
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Inbound Customer Service Representative & Outbound Collector

Inbound Customer Service Representative & Outbound Collector

Staffing • Ankeny, IA, US
serp_jobs.job_card.full_time
Shift : M-F 7-3 : 30, 8 : 00-4 : 30 & 8 : 30-5 : 00 Shifts; Two of these will be for Inbound and one for Outbound collections. Answer inbound phone calls from internal and external customers.Make credit releas...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Medicare Customer Service Supervisor

Medicare Customer Service Supervisor

VirtualVocations • Des Moines, Iowa, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Service Supervisor to oversee daily operations of the Medicare Call Center.Key Responsibilities Manage and support a team of call center representatives, provi...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
Customer Service Rep(1712) Adel Iowa

Customer Service Rep(1712) Adel Iowa

Domino's Franchise • Adel, IA, US
serp_jobs.job_card.full_time +1
Large Brand with a small Franchise building stores in towns of Iowa.You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you?...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
Customer Service Representative- Pick Your Shift

Customer Service Representative- Pick Your Shift

Avis Budget Group • Des Moines, IA, US
serp_jobs.job_card.full_time +1
We're hiring immediately! No experience necessary! Join Avis Budget Group's team and Pick Your Shift! We're searching for passionate, energetic, and motivated individuals ready to take control of t...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
Customer Service Rep FT

Customer Service Rep FT

Trinity Health • Des Moines, IA, US
serp_jobs.job_card.full_time
Customer Service Representative.At MercyOne, health care is more than just a doctor's visit or a place to go when you're in need of medical attention. Our Mission is based on improving the health of...serp_jobs.internal_linking.show_more
serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted