Technical Support Specialist
Motion RecruitmentAlbuquerque, NM, USjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description5+ years of relevant experience in IT support Tier 2 Corporate IT support exposure Thorough understanding of service desk and customer support environment Deadline-oriented with an appropriate sense of urgency and the ability to make quick and informed decisions Tolerance for ambiguity in a consistently changing environment High energy level and creative problem-solving abilities Excellent verbal, written and interpersonal communication skills with the ability to present complex ideas in clear, concise fashion to technical and non-technical internal customers Proven analytical, evaluative, and problem-solving abilities Expertise in MS Windows 10, OSX, iOS, MS O365, and MDM for mobile devices Remote desktop assistance tools (Nextthink), Automation & Scripting, ServiceNow, SCCM, JamF, Zoom, MS Teams, Slack
Job Description
Our client, an American retailer that is home to four well-known brands, is hiring a Desktop Support Engineer to join their end-user support team in Albuquerque, NM
This team is providing tier 2 support for computer software and hardware issues for their on-site and remote internal customers. The ideal candidate will have had previous experience with workstation and server troubleshooting, laptop configurations and deployments, and experience managing AV support.
Responsibilities :
- Provide exceptional IT support (Incident and IMAC) to internal customers ensuring a high level of customer satisfaction
- Ensures service levels for customers are met, identifies opportunities for improvements and implements these as agreed upon
- Stage and configure machines for new hires and deploy new hardware as needed
- Work with the Build Center team to provide timely delivery on all hardware deployments
- Complete workstation replacements for users that qualify for new workstation replacements
- Test, configure, install and manage repair of all IT related equipment (hardware and software)
- Knowledge base documentation contribution
- Accurately log and track ticket related workload in a timely fashion
- Customer engagement – Ensure frequent and timely updates to internal customers regarding status of any outstanding issues and work that is in progress
- Form effective relationships with Business, Brands, Corporate functions, Delivery, Apps Support, fellow team members and External Service Providers
- Above all, focus on support of people as opposed to the technology
Requirements :
serp_jobs.job_alerts.create_a_job
Technical Support Specialist • Albuquerque, NM, US
Job_description.internal_linking.related_jobs
Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department : Patient Education - ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Perform pre-registration and reg...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Provide direct, non-invasive, an...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials.Compensation for this role is based on a number of factors, including but not limited to experience, education...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Receive 17% Weekday Nights, 26% Weekend Nights and 15% Weekend Day shift differentials.Compensation for this role is based on a number of factors, including but not limited to experience, education...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Our client, an American retailer that is home to four well-known brands, is hiring a Desktop Support Engineer to join their end-user support team in Albuquerque, NM.
This team is providing tier 2 su...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_less
BCforward is currently seeking a highly motivated Hybrid Technical Support Specialist in Rio Rancho, NM.Hybrid Technical Support Specialist.
Please note this is the target date and is subject to cha...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
Business Development And Partnerships Professional.Are you passionate about your work and dream of driving business development and technology strategies in innovative science and technology enviro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join Our Cardiovascular Lab Team at Rust Medical Center.We’re currently seeking a dedicated and experienced .The schedule follows a unique rotation : .
On-call for 7 consecutive days (no daytime shift...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.
Department : Patient Education - ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Do you genuinely enjoy making a difference in the lives of others? If you answered “.Customer Support Representatives, also known as Financial Customer Associates (FCA) in our Albuquerque sit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 This position is with Lifeguard Air Emergency Services and is focused on ambulance fleet management, driving, and managing.
Applicants must be able to pass a DOT physical.This is not a patient care ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Relocation Assistance Available.Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 
Overview Intuit is seeking highly motivated individuals to join our dynamic team as dedicated TurboTax Live Seasonal Local Service Experts in one of our new TurboTax locations across the United Sta...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
Relocation Assistance Available.Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations....serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
RN Instructor
University of New Mexico - HospitalsSandia Park, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
REGISTRATION & ELIGIBILITY SPECIALIST
University of New Mexico - HospitalsSandia Park, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
PATIENT CARE TECH
University of New Mexico - HospitalsAlgodones, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
COMMUNITY SUPPORT WORKER
University of New Mexico - HospitalsRio Rancho, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
PATIENT SERVICES TECH
University of New Mexico - HospitalsTijeras, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
United States Border Patrol Agent
U.S. Customs and Border ProtectionMountainair, New Mexico, USserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Technical Support Specialist (Albuquerque)
Motion RecruitmentAlbuquerque, NM, USserp_jobs.job_card.part_time
- serp_jobs.job_card.new
Technical Support Specialist
BCforwardUSA, New Mexico, Rio Ranchoserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Technical Business Development Specialist
Clearance JobsAlbuquerque, NM, USserp_jobs.job_card.full_time
IT Support Specialist
DCI Donor ServicesAlbuquerque, New Mexico, United States, 87102serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Cardio Invasive Specialist - Alternative Call Team - Relocation Assistance Available
Presbyterian Healthcare ServicesRio Rancho, NM, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
EDUCATOR SPECIAL TEACHING L&T
University of New Mexico - HospitalsSandia Park, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Support Representative - Albuquerque
Fidelity InvestmentsBernalillo, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
TECH SUPPLY LIAISON
University of New Mexico - HospitalsLos Lunas, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
DIR UNIT-3
University of New Mexico - HospitalsAlgodones, NM, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
- serp_jobs.job_card.new
Tax Expert
IntuitPlacitas, NM, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
CT TECHNOLOGIST
University of New Mexico - HospitalsRio Rancho, NM, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote Support Specialist
TradeJobsWorkforce87006 Bosque, NM, USserp_jobs.filters.remote
serp_jobs.job_card.full_time