Talent.com
serp_jobs.error_messages.no_longer_accepting
Bilingual Patient Access Specialist - Call Center Rep (Houston)

Bilingual Patient Access Specialist - Call Center Rep (Houston)

Legacy Community HealthHouston, TX, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Step into Innovation as a (Bilingual) Patient Access Specialist - Call Center Rep

At Legacy Community Health, we're on a mission to revolutionize community healthcare with cutting-edge approaches, and we need creative visionaries like you to join our trailblazing journey! As a Patient Access Specialist, you'll be the engaging voice of Legacy Community Health, ensuring our patients experience seamless access to vital services. Located in the bustling heart of Houston, TX, you'll turn every interaction into a pillar of professional excellence and efficiency. Your role will dramatically enhance the healthcare experiences of countless individuals.

This is more than just a job it's a chance to thrive in a collaborative and dynamic environment where growth opportunities abound, including potential loan repayment programs. Contribute to a crucial aspect of the healthcare ecosystem by making care more accessible and focused on patients' needs.

Innovative Responsibilities

  • Expertly manage both inbound and outbound calls in an agile and forward-thinking call-center setting.
  • Schedule patient appointments with precision while adhering to protocols and harnessing creativity for common challenges.
  • Uphold a positive demeanor and a steadfast commitment to extraordinary service during scheduled shifts.
  • Promptly recognize urgent symptoms and communicate them to clinical staff to enhance patient care through proactive measures.
  • Conduct thorough data entry, ensuring complete and accurate patient demographics and payer information.
  • Apply exceptional problem-solving skills to address complex inquiries and leverage each interaction to drive process innovation.
  • Confidently navigate a structured environment, ensuring punctuality and attendance to sustain team success.
  • Decipher verbal cues and exercise advanced interpersonal skills to transform challenges into opportunities.
  • Efficiently handle multiple tasks by prioritizing duties and optimizing verbal and digital communication for maximal service impact.

Forward-Thinking Qualifications

  • High School Diploma or equivalent required.
  • Familiarity with operating in a technology-driven call center environment, proficiently using computers and phone systems.
  • Strong understanding of basic healthcare terminology including primary care, provider terms, benefits, and HIPAA compliance.
  • Proven track record of excellence in customer service, with outstanding listening skills and phone etiquette.
  • Effective communicator, able to employ language, grammar, and style adeptly in both verbal and written forms.
  • Capacity for innovative problem-solving in addressing patient needs and refining service protocols.
  • About Legacy Community Health

    As the largest Federally Qualified Health Center (FQHC) in Southeast Texas, Legacy Community Health has been delivering comprehensive, high-quality, and affordable health care for nearly 40 years.

    With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to healthevery day, in every way.

    At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who want more than a jobthey want a meaningful career that makes a real impact.

    Explore our open positions and see if a career at Legacy is right for you.

    Core Employee Expectations

    At Legacy Community Health, our missionDriving healthy change in our communitiesguides everything we do. To fulfill this mission, every team member is expected to embody the following core attributes in their daily work, regardless of role or department :

    Approachable & Collaborative

    We bring our expertise without ego. In a collaborative healthcare environment, humility fosters trust and teamwork. Our employees value diverse perspectives, seek input from others, and are unafraid to acknowledge when they need help. We stay grounded in our purpose : to serve patients and communities with compassion and humility.

    Driven & Committed

    We are driven by a deep commitment to excellence in patient care and organizational improvement. Our employees take initiative, embrace challenges, and go the extra mile to support our mission. Whether improving patient outcomes, streamlining processes, or stepping up in times of need, we are always striving to drive healthy changewithin ourselves, our teams, and the communities we serve.

    Perceptive & Thoughtful Communicators

    We value emotional intelligence as much as clinical or technical skill. Our team members demonstrate sound judgment, cultural sensitivity, and the ability to navigate complex situations with empathy and professionalism. They communicate clearly and respectfully with patients, families, and colleagues, building trust and fostering a safe, inclusive environment for all.

    Apply today in less than 3 minutes using your phone, tablet, or computer!

    serp_jobs.job_alerts.create_a_job

    Call Center Specialist • Houston, TX, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Medical Call Center Representative

    Medical Call Center Representative

    HFI-Assure Fertility Partners of HoustonTomball, TX, US
    serp_jobs.job_card.full_time
    This position handles all established patient incoming calls, scheduling, and phone triage.Hours : 7 : 45am - 5 : 00pm, Monday - Friday. Provide excellent service via inbound / outbound calls, emails, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Access Specialist III

    Patient Access Specialist III

    VirtualVocationsSugar Land, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Access Specialist III Schedistrar.Key Responsibilities Schedule outpatient procedures and manage requests from patients and physician offices Collect, verify, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Bilingual Patient Access Specialist

    Bilingual Patient Access Specialist

    Legacy Community HealthHouston, TX, US
    serp_jobs.job_card.full_time
    Bilingual Patient Access Specialist.Join our dynamic team as a Bilingual Patient Access Specialist, where you will be the first point of contact in transforming the patient experience.You will harn...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Center Representative Central Scheduling (Katy) - PRN

    Patient Access Center Representative Central Scheduling (Katy) - PRN

    Houston MethodistKaty, TX, US
    serp_jobs.job_card.full_time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients are scheduled to receive services in their ass...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Patient Access Specialist - Call Center Rep

    Bilingual Patient Access Specialist - Call Center Rep

    Legacy Community HealthHouston, TX, US
    serp_jobs.job_card.full_time
    Step into Innovation as a (Bilingual) Patient Access Specialist - Call Center Rep.At Legacy Community Health, we're on a mission to revolutionize community healthcare with cutting-edge approaches, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Specialist

    Patient Access Specialist

    VirtualVocationsPasadena, Texas, United States
    serp_jobs.job_card.part_time
    A company is looking for a Patient Access Specialist, Part-time, Days (Remote - Must reside in IL, IN, IA, or WI).Key Responsibilities Provide exceptional customer service and maintain patient co...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    (Bilingual)Patient Access Specialist - Call Center Rep

    (Bilingual)Patient Access Specialist - Call Center Rep

    Legacy Community HealthHouston, TX, US
    serp_jobs.job_card.full_time
    Bilingual Patient Access Specialist - Call Center Rep.At Legacy Community Health, we are reshaping the narrative of healthcare delivery and we seek creative and innovative individuals to join us in...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Center Representative Central Scheduling - Imaging (Telecommute)

    Patient Access Center Representative Central Scheduling - Imaging (Telecommute)

    Houston MethodistKaty, TX, US
    serp_jobs.job_card.full_time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative position is responsible for assuring that patients in need of scheduling appointments are schedul...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Patient Access Center Representative Central Scheduling (Katy)

    Patient Access Center Representative Central Scheduling (Katy)

    Houston MethodistKaty, TX, US
    serp_jobs.job_card.full_time
    Patient Access Center Representative.At Houston Methodist, the Patient Access Center Representative is responsible for assuring that patients in need of scheduling appointments are scheduled to rec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Eligibility Specialist Bilingual - Northline

    Eligibility Specialist Bilingual - Northline

    Legacy Community HealthHouston, TX, US
    serp_jobs.job_card.full_time
    Bilingual Eligibility Specialist (Northline) - Job Overview.Step into a role where your expertise in healthcare insurance can transform community wellbeing. As an Eligibility Specialist, you will be...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    (Bilingual) Patient Access Specialist - Call Center Rep

    (Bilingual) Patient Access Specialist - Call Center Rep

    Legacy Community HealthHouston, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Benefits We Offer Outstanding Benefits : .Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Specialist - Bilingual

    Patient Access Specialist - Bilingual

    Legacy Community HealthHouston, TX, US
    serp_jobs.job_card.full_time
    We Offer Outstanding Benefits : .Paid Time Off & Paid Company Holidays.Medical, Dental, Vision & Life Insurance.Flexible Spending Account (FSA). Retirement Plan with Company Match.Short-Term &...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Representative

    Patient Access Representative

    Common Spirit HealthPasadena, TX, US
    serp_jobs.job_card.full_time
    St Luke's Health - Patients Medical Center Pasadena, Texas.CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) - $2,051 per week in Texas City, TX

    Travel Physical Therapist (PT) - $2,051 per week in Texas City, TX

    AlliedTravelCareersTexas City, TX, US
    serp_jobs.job_card.full_time
    AlliedTravelCareers is working with Medical Solutions to find a qualified Physical Therapist (PT) in Texas City, Texas, 77591!. A facility in Texas City, TX is seeking its next amazing PT (Physical ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Texas Licensed Medical Call Rep

    Texas Licensed Medical Call Rep

    VirtualVocationsSugar Land, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Remote Medical Call Center Representative specializing in Insurance Verification.Key Responsibilities Assist patients through inbound and outbound calls regarding presc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Bilingual Patient Success Advocate

    Bilingual Patient Success Advocate

    VirtualVocationsSugar Land, Texas, United States
    serp_jobs.job_card.full_time
    A company is looking for a Patient Success Advocate - Bilingual.Key Responsibilities Provide professional assistance to customers via phone, email, and chat, addressing inquiries and troubleshoot...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Patient Resource Specialist

    Patient Resource Specialist

    NexRepKaty, TX, US
    serp_jobs.job_card.full_time
    Make a difference while working from home as a Patient Resource Specialist.As a Patient Resource Specialist, you’ll provide services for our client, an innovative biotechnology and pharmaceut...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_hour
    Patient Access Specialist - Bilingual

    Patient Access Specialist - Bilingual

    Legacy Community HealthHouston, TX, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Benefits We Offer Outstanding Benefits : .Paid Time Off & Paid Company Holidays Medical, Dental, Vision & Life Insurance Flexible Spending Account (FSA) 403(b) Retirement Plan with Company Ma...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Patient Access Center Representative Central Scheduling - Imaging (PRN - Telecommute)

    Patient Access Center Representative Central Scheduling - Imaging (PRN - Telecommute)

    Houston MethodistHouston, TX, US
    serp_jobs.job_card.full_time
    Patient Access Center Representative.The PRN position is a non-benefitted position.This position will cover high call volume, lunch, leaves and vacations. New employee orientation is required (2 day...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Travel Physical Therapist (PT) in Texas City, TX

    Travel Physical Therapist (PT) in Texas City, TX

    AlliedTravelCareersTexas City, TX, US
    serp_jobs.job_card.full_time +1
    AlliedTravelCareers is working with Delta Healthcare Providers to find a qualified Physical Therapist (PT) in Texas City, Texas, 77590!. Compensation : $1,740 - $2,040 estimated weekly pay .Start : A...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30