Inbound Manager 1

Job Description

Job Description

Schedule : 1st Shift

RJW Logistics Group is HIRING!

OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to :

• Ownership Stake : Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards : Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging : Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration : Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost : Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it's a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Benefits :

Job Purpose : Position will report to the General Manager. The Inbound Manager is responsible for managing the daily operations of the Inbound department, to include scheduling departmental hours of operation, inbound unloading, managing the maintenance of warehouse equipment and warehouse housekeeping. Communicate transitional information from night shift to day shift. Manage any staff assigned to shift including employee performance reviews and any disciplinary actions. Responsible for the supervision of all computer entry work and all paperwork flow. The person in this position should drive improvements through change and demonstrate their ability to think outside of the box. The Inbound Manager will assign priorities for all aspects of production, to include labor, documentation / time requirements and customer demands.

Essential Duties and Responsibilities :

Responsible for assigning work assignments for all 1st and 2nd shift inbound warehouse staffing, keeping in mind customer specification (assigned building only).

Oversee the unloading of freight according to customer specifications.

Review deliveries for poor packing and general conditions of materials. Alert Customer Service Rep, Warehouse Director, and when necessary, COO of any problems, with clear, decisive information or pictures if necessary.

Oversees and assign the processing of shipment paperwork as required to include the scanning of BOL's.

Responsible to see that all shipments / POs are recorded and verified and the accuracy of the shipment against the paperwork for incoming shipments and deliveries.

Monitor the quality and accuracy of all shipments according to customer specifications.

Ensure that the department staff meets the requirements of each customer and that any requirement changes are up-dated and all staffing is trained on any changes to a customer.

Communicate with CSS teams and respond to inquiries as needed, implementing any actions required.

Responsible for communicating with 2nd shift via e-mail prior to the end of each shift to ensure a smooth Transition of daily work-flow, issues, customer concerns, or any maintenance issue that have been reported.

Ensure the safety, training and development of employees, drivers, and contractors, in accordance with OSHA and RJW policies and procedures.

Oversee the completion of all computer data entry as required, checking for accuracy and efficiency.

Maintain and approve of all shift employee timesheets for weekly payroll, including any temp hours, making corrections as needed. Monitoring all overtime hours to meet department requirements.

Complete building checks daily notifying Warehouse General Manager of equipment or building problems or preventive maintenance needed and assist with maintaining equipment according to manufacturer's recommendations.

Ensure that warehouse employees adhere to all SQF processes, procedures and guidelines, and that they have had the SQF training for handling any food products in the course of their employment.

Assure that all checklist for building, equipment, and safety is completed as designate by the SOP or Policy. Issue any corrective action or work order need to correct or fix any issues.

Ensure that proper procedures are taken with any and all accident reporting, handling the care of any injured employee, and making sure HR and management are notified of any emergency actions taken.

Perform assigned tasks or other duties as instructed by Warehouse General Manager or Director.

Additional Responsibilities :

When required, travel to other facilities for training of leads / supervisors. As well as helping onboard new customers and programs.

Exceptional communication and interpersonal skills representing the ability to lead, manage, motivate and develop associates

Strong core values that align with those of RJW with emphasis on safety, accuracy and customer satisfaction.

Must be orientated toward process improvement and have a willingness to work in a fast-paced "roll up your sleeves" environment.

Demonstrate proficient computer skills including data entry.

Interpersonal skills

Excellent computer skills, including data entry.

Good Judgment.

Must be versatile and detail-oriented, demonstrating effectual problem-solving skills.

Qualifications :

10 or more years of Warehouse Management experience

Dispatch experience

Dock supervision experience

Familiarity with Smart Turn or TMW software a plus

Experience in Warehouse Management and LTL dispatch

Knowledge of DOT Regulations and Requirements

Education and / or Experience Required :

Minimum of H.S. diploma or GED equivalent

Some college preferred.

Physical Demands :

Must occasionally lift and / or move up to 50 pounds.

Must be able to activate the phone system utilizing keyboards and buttons.

Must be articulate and comfortable speaking in front of others.

Regularly works in an indoor / warehouse environment and required to sit, stand, walk, bend, lift or kneel during the work day.

Frequently required to talk, hear, and communicate to customers or other employees..

Must be able to work in excess of continuous 8 hours when required.

Must have the ability to read and discern visual images on a variety of media with 20 / 20 corrected vision.

Must hear speech out of both ears in the normal range of 30 db. at 500 to 2000 Hz range.

Must be able to speak and communicate clearly over telephones.

Must be in sound physical health as determined by a certified licensed physician with no evidence of the use of controlled substances.

The preceding statements are illustrative of the functions of the job and RJW retains the right to modify or change the duties or essential functions of the job at any time.

Work Environment :

Employer Rights :

This job description is intended to provide general information about the Inbound Manager position. The above does not constitute an exhaustive list of the job duties to be performed by an associate holding the position of Inbound Manager , nor are the lists of the physical requirements and environmental conditions exhaustive. You may be asked by your supervisor or managers to perform other duties. Your performance will be evaluated in part based upon your performance of the job duties listed in this job description, as well as any job duties not specifically listed above that you may be asked from time to time to perform.

As with all positions, the duties and responsibilities are subject to change at any time as needs arise and at the discretion of the RJW Transport, Inc. The Company has the right to revise this job description at any time.

Employment-At-Will :

It is the Company’s policy that all associates, other than those covered by a written individual employment or labor agreement with the Company that has been authorized in writing by the Company’s Chief Executive Officer or Board of Directors, are not employed for any fixed term and are employed at the will of the Company for an indefinite period. Just as our associate’s, reserve the right to resign their employment at any time for any reason the Company reserves its right to terminate an associate any time for any reason either with or without cause.

Neither this Job Description nor any of its individual terms constitutes commitments between the Company and its associates as to the terms, conditions or duration of employment, nor does it modify the prevailing Employment-At-Will relationship.