Information Technology & Media Support Specialist

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• Carlisle Barracks, Carlisle, Pennsylvania Company :  Lucayan Technology Solutions LLC Employment Type :   Full-Time Job Summary Lucayan Technology Solutions LLC is seeking an Information Technology & Media Support Specialist to provide IT, knowledge management, and media services in support of the U.S.
• Army Security Force Assistance & Stability Integration Directorate (SFASID).
• This position plays a critical role in supporting SFASID’s mission by managing its digital platforms, knowledge repositories, and multimedia communications to ensure information is accessible, accurate, and effectively delivered to stakeholders worldwide.
• Key Responsibilities Serve as data administrator and content organizer for SFASID’s website, SharePoint™ portal, Army 365 systems, and social media platforms.
• Manage and update digital publications, video streams, and web content, ensuring timely dissemination of SFASID information.
• Provide Defense Visual Information Distribution Service (DVIDS) support by submitting, cataloging, tagging, and publishing audio, video, podcasts, and imagery.
• Maintain and organize lessons learned databases, linking reports, after-action reviews, and knowledge products to internal and external repositories.
• Support the SFASID Publications Manager with digital repository upkeep, posting bulletins, and ensuring publications are accessible within 48 hours of release.
• Monitor and track RFIs and ISRs, recommending updates to FAQs and supporting rapid response efforts.
• Provide IT, audio / visual, and media support for SFASID conferences, events, and simulcasts, including online registration and streaming.
• Minimum Qualifications U.S.
• Citizen with ability to obtain installation access.
• High School Diploma or equivalent (Bachelor’s degree in IT, Media, or Communications preferred).
• Experience with IT support, digital content management, or knowledge management systems.
• Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages).
• Ability to manage multimedia integration (video, audio, graphics) for digital and web products.
• Required Qualifications Favorable NACI for Common Access Card (CAC) eligibility and DoD network access.
• Demonstrated ability to provide DVIDS media support.
• Familiarity with Knowledge Management systems and Communities of Practice / Interest.
• Strong organizational, communication, and collaboration skills.

Security Clearance & Certifications Clearance :

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