Receptionist
ACL DigitalMukilteo, WA, USjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.temporary
job_description.job_card.job_description1 or more years' related work experience in a role which required strong customer service and communication skills Experience with a role that requires presenting, training, teaching, or acting in a client facing environment Experience working in a team environment Proven reliability, punctuality and regular attendance Flexible schedule with ability to work early mornings, mid-days, evenings, weekends and holidays Must be able to work in standing or walking positions for up to six (6) hours per shift Engages customers enthusiastically; supports all aspects of visitor experience to enhance Boeing brand and products. Actively creates exceptional experiences for a diverse audience. Creates a positive impression of The Boeing Company, reflecting Boeing values in all activities and in all contact with the public. Memorizes and delivers extensive scripted material and approved messaging to guests. Actively incorporates script updates and new content as required. Practices continuous learning with supplemental material and Boeing Company news. Leads tour activities with up to 52 attendees and theater presentations with up to 200 attendees. Facilitates ticket purchases, guest greeting and briefing, theater tech and other operational assignments in support of these programs. Assists visitors with general building wayfinding and services at both Future of Flight and Everett Factory sites. Learns gallery and exhibit content and actively engages with visitors to share information accurately. Facilitates interactive experiences with general public, groups and event guests. Proactively addresses and / or reports safety issues or concerns. Assists with evacuating guests during emergencies and implements safety training practices as needed. Works efficiently to optimize program timing and throughput with tours and works collaboratively on position coverage and rotations. Works a flexible schedule which may include early mornings, mid-days, and evenings, plus weekends and holidays as tour and event schedules require. Completes mandatory training assignments in a timely manner and participates actively in team training and meetings. Other duties as assigned.
Job Description
Title - Visitor Relations Spec B (This is a tour guide position)
Location - Mukilteo, WA (Onsite)
Duration - 6 Months Contract + possible extension
Rate - $28 / hr on W2
Notes-
Shifts : 1st shift 8 : 00 am – 6 : 00 pm
33-40 hours / week Thursday to-Monday – Weekend support needed. Tuesday and Wednesday will be off-
Ability to Perform the Following Requirements :
- Current required schedule : Thursday through Monday, 100% onsite.
- Punctual attendance and compliance with daily team rotation and break schedules
- Ability to speak intermittently for 90 minutes at a time, 3-4 times daily
- Professional written and verbal communication skills, information retention skills
- Frequent walking on various surfaces and standing
- Occasional stair climbing / descent
- Occasional to frequent sitting
- Occasional grasping / handling and keyboarding / mouse use
- Limited lifting, reaching, carrying, pushing / pulling up to 20 pounds, gripping, squatting, neck and head rotation, bending and twisting
- Ability to use : radio, microphone, computer, cell phone, writing implements, cleaning supplies, PPE equipment
Required Qualifications :
Primary duties :
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Receptionist • Mukilteo, WA, US
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