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Sales Strategy & Operations Manager

Sales Strategy & Operations Manager

GlossGeniusNew York, NY, US
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Sales Strategy & Operations Manager

As a Sales Strategy & Operations Manager, you will be a foundational member of our growing RevOps team and will directly influence the trajectory of our sales organization by providing the critical analysis, planning, and insights needed to scale effectively. You will work closely with sales leadership and the sales team to build the frameworks for annual planning, forecasting, and performance reporting that will drive our success in a rapidly evolving market.

You will report to the Director of Revenue Operations. You must be commutable to our NYC headquarters and will operate in a hybrid environment with 2 days per week in the office (Tuesdays & Thursdays).

Sales Strategy & Planning :

  • Support the annual and quarterly sales planning process, including territory design, quota setting, and market segmentation
  • Collaborate with sales leadership to develop and refine sales compensation plans that align with company goals
  • Conduct market analysis to identify new growth opportunities and competitive threats
  • Help define and document scalable sales processes, best practices, and playbooks

Forecasting & Reporting :

  • Own the sales forecasting process, working with sales managers to improve accuracy and predictability
  • Design, generate, and maintain key sales performance reports and dashboards for sales leadership and the broader organization
  • Analyze sales data to identify trends, diagnose performance issues, and provide actionable recommendations
  • Prepare regular business reviews and presentations that highlight key metrics, insights, and strategic recommendations
  • Analytics & Business Insights :

  • Utilize advanced analytics to uncover insights on pipeline health, sales cycle efficiency, and customer win / loss trends
  • Act as a key liaison between the sales team and other departments (e.g., Marketing, Finance) to ensure data alignment and smooth cross-functional collaboration
  • Provide ad-hoc analysis and support to sales leadership for strategic decision-making
  • What We're Looking For :

  • 4+ years of experience in a sales strategy, sales operations, or business analysis role, preferably within a tech or SaaS environment
  • Proven experience with data analysis, including strong proficiency in Excel / Google Sheets (pivot tables, VLOOKUPs, advanced formulas) and business intelligence tools (e.g., Tableau, Looker)
  • Deep understanding of CRM software (e.g., Salesforce, HubSpot) and its role in sales reporting and forecasting
  • Excellent analytical and problem-solving skills, with an ability to translate complex data into clear, concise, and actionable insights
  • Experience with sales compensation plan design and administration preferred
  • Familiarity with sales engagement platforms (e.g., Outreach, SalesLoft) preferred
  • Experience with SQL preferred
  • Benefits & Perks :

  • Flexible PTO
  • Competitive health & dental insurance options, with premiums partially covered by GG
  • Fertility and adoption benefits via Carrot and Kindbody
  • Generous, fully-paid parental leave policy
  • 401k benefit - employees are eligible to contribute starting day 1 of employment
  • Professional Development - employees receive a yearly stipend for approved learning and educational-related expenses
  • Pre-tax commuter benefits
  • Dependent Care FSA
  • Home office support
  • Team Bonding opportunities - as a distributed team, being able to build meaningful bonds both virtually and in person is incredibly important to us! We are constantly evaluating how we accomplish this and currently, teams are given opportunities to gather in person throughout the year
  • The starting base salary for this role in New York is between $140,000 and $170,000 plus target equity + benefits. The base salary offered is dependent upon many factors including skills, experience, location, and education. The base pay range is subject to change and may be modified in the future.

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    Operation Manager • New York, NY, US

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