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10Yrs UI / UX with PeopleSoft Job at AHU Technologies Inc in Washington

10Yrs UI / UX with PeopleSoft Job at AHU Technologies Inc in Washington

MediabistroWashington, DC, United States
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Specific Duties & Responsibilities

  • Support departments in digital service delivery improvement and implementation
  • Lead a large-scale transformation that involves multiple stakeholders, constituencies, and agencies
  • Be a critical thinker who challenges the status quo and encourages creative ways to overcome roadblocks
  • Utilize preexisting research (and collect new data as needed) to inform the redesign of the digital hiring system
  • Facilitate cross-departmental workshops mapping business processes and relating them to user research and city technology capabilities
  • Conduct usability testing to confirm and identify job applicant and hiring staff pain points as needed
  • Create site maps, flow diagrams, storyboards, wireframes showcasing interaction flows, information architecture and designs to combat these pain points and improve the hiring experience
  • Support the People Soft expert in prioritizing and implementing system changes based on pre-existing user research
  • Utilize UX expertise to design the most seamless and efficient hiring process for front and back-end users
  • Apply a UI style guide to create visual designs for all pages on the website within the PeopleSoft system and support testing, refinement, and implementation of those designs
  • Lead the implementation of UX and UI changes to the hiring website in collaboration with the Office of Chief Technology Office (OCTO) the Department of Human Resources
  • Help set and achieve defined targets of impact by monitoring performance and helping course correct when needed

Minimum Qualifications

  • Bachelor’s Degree and / or relevant practical experience in user experience, human-centered design, collaborative solution creation, visual communication, and implementation skill sets
  • 10+ years of professional level experience in a relevant field
  • Expertise in human centered design innovation, UX design, and visual design, included design research, data synthesis, co-creation, prototyping, testing, iteration, and implementation
  • Demonstrated ability in managing complex digital design and implementation projects in a government environment
  • Demonstrated ability conducting user research and translating raw data into insights
  • Demonstrated ability to display large amounts of information in simple, easy to understand formats
  • Ability to work both independently, and cooperatively within a team, leveraging other team member’s work and abilities
  • Strong interpersonal skills with an ability to build good relationships with teammates, city staff, and diverse community stakeholders.
  • Experience facilitating workshops and other meetings with senior-level stakeholders
  • Demonstrated ability to summarize and explain complex situations in both written and verbal form
  • Strong desire to improve local government services
  • High resilience and patience in working with people of varying levels of interest in digital service redesign
  • Strong project management background with the proven ability to establish targets and deliver measurable results on time and within budget
  • Superior organizational skills and ability to set priorities and respond quickly as priorities change
  • Familiarity with PeopleSoft (preferred but not mandatory)
  • Familiarity with HTML
  • Proficiency in Figma, Miro, Adobe Sketch (or equivalent etc), MS Word, MS Excel, MS Outlook

    • Work Schedule / Environment

  • In the office four days a week between Monday – Friday, 8 AM - 5 PM
  • Rare occasions of before / after-hours work will be needed to capture certain research opportunities

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    10Yrs Peoplesoft Ahu • Washington, DC, United States

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