Residential Dining Supervisor

Overview

Tufts Dining is a self-operated food service provider managing a comprehensive collegiate dining program on the Tufts University Medford / Somerville and SMFA / Fenway campus, delivering high quality, contemporary and innovative food, and hospitality services to meet the various needs of students, staff, faculty, administrators, and visitors in a fiscally responsible manner. Our team provides a progressive resident dining program as well as innovative retail services, and a distinctive university catering program serving a campus community comprised of 6500 undergraduates, 2100 graduate students, and 2300 staff, faculty and administrators.

Dining Centers and Catering are open 7 days a week. Working weekends, evenings, and holidays will be expected.

What You'll Do

The Residential Supervisor leads and supports food service staff in a fast-paced, high-volume environment, ensuring exceptional customer service and quality food presentation.

• They oversee daily operations including food stations, cashiering, cleaning, and opening / closing procedures.
• Acting as a shift leader, they train and coach front-of-house employees, promote teamwork, and maintain service standards.
• They supervise a union workforce according to CBA guidelines maintaining and atmosphere of teamwork.
• Responsibilities also include POS operation and training, cash handling oversight, inventory support, scheduling assistance, and merchandising.
• The Residential Supervisor works across service areas and adapts to unit needs to deliver an outstanding customer experience.

What We're Looking For

Basic Requirements :

Knowledge and experience typically acquired by :

Preferred Qualifications :

Work Schedule Requirements :

Pay Range

Minimum $27.30, Midpoint $32.50, Maximum $37.70

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.