Airport Customer Relations Coordinator - Colorado Springs Airport

Airport Customer Relations Coordinator - Colorado Springs Airport

In this position, you will coordinate and manage customer service programs and hospitality initiatives at the Colorado Springs Airport. You'll oversee passenger experience programs, supervise customer service staff and volunteers, and support public relations efforts. This is a dynamic role ideal for someone with a passion for hospitality, customer service, event planning, and community engagement.

The Airport Customer Relations Coordinator is responsible for enhancing the overall customer experience by leading customer service initiatives, volunteer engagement, public-facing programs, and special events. This role ensures that travelers, visitors, and community partners receive exceptional service and a welcoming experience while representing the City of Colorado Springs Airport.

• We encourage interested applicants to apply early, as applications will be reviewed as they are received. The position may close without prior notice once filled.

Benefits Offered :

Pre-Employment Requirements : The selected candidate must pass (or have already passed) a fingerprint-based criminal history records check as required by the Transportation Security Administration.

Job Type : Full-time; Non-Exempt

Work Schedule : Monday - Friday 8 : 00AM - 5 : 00PM; Schedule may vary due to event and / or airport operational needs Hourly Salary : $26.19 - $31.44

As an Airport Customer Relations Coordinator, you will :

We are looking for candidates who demonstrate :

Minimum Qualifications :

Substitutions : We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

We encourage all to apply!

Physical Demands : Exerting up to 25 lbs. occasionally or negligible weights frequently; walking, standing, or sitting for over 30 minutes for event coordination and attendance.

Environmental Conditions :

Equal Opportunity Employer

The City of Colorado Springs is committed to a culture that values our employees' unique individual qualities and fosters an inclusive environment where people want to be.

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments.