Cupid Application Analyst I
RWJBarnabas HealthOceanport, NJ, USjob_description.job_card.variable_hours_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionWorking with Operations, alongside members of their application team, to optimize the design of the application's capabilities and workflows Utilizes external resources for best practice builds and solutions Performing a thorough review of all Foundation Build and operational requested content and workflows for the application Participating in unit, application, and integrated testing for implementation, upgrade, and enhancement system functionality Building data fields, screens, templates, and customer-defined functionality, as required Reviewing the proposed training curriculum alongside members of their application team Following build standards and maintaining synchronization between environments in collaboration with the environment team Cupid Application Support Providing on-call support for application through go-live and post go-live Representing application in Integrated Area Workgroups Supporting continuous documentation of system modifications and updates Documentation and Communication Contacting the customer regarding ticket resolution if resolved or unable to fill request Logging decisions and issues / risks in tracker during build as well as Orion and Nova for upgrades and projects Supporting application governance needs, including development of business case for decisions Maintaining version control of workflows, issues / risks log, and decisions tracker Supervising basic issues and roadblocks, escalating issues as needed Communicating with higher level analysts and supervisors to determine necessary escalations Project Management Assisting with development of future state materials Following the process for identification, tracking, resolution, and closure of all issues Following the change control process and any required changes Developing test scripts for new systems, complying with version upgrades and system modifications Minimum : Obtaining applicable EPIC Cupid certification is an expectation of the role as applicable; 0-2 years preferred experience Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable For certain clinical applications, clinical licensure is preferred and may be required as specified in Job Aid Paid Time Off (PTO) Medical and Prescription Drug Insurance Dental and Vision Insurance Retirement Plans Short & Long Term Disability Life & Accidental Death Insurance Tuition Reimbursement Health Care / Dependent Care Flexible Spending Accounts Wellness Programs Voluntary Benefits (e.g., Pet Insurance) Discounts Through our Partners
Overview
The Cupid Application Analyst I is primarily responsible for supporting the design and build of the designated Electronic Medical Record (EMR) application, Epic Cupid. They are responsible for the overall build of the workflows, system configurations, change documentation and support of operations for the application. They are self-starters and will work with Application resources and Manager. The Cupid Application Analyst is responsible for the installation, upgrades and the configuration of the application. The Cupid Application Analyst assists in the coordination of end-user support activities. The Cupid Application Analyst creates the test scripts for the application, executes the test scripts, and documents all test outcomes, including troubleshooting; these activities apply to implementation, upgrade, and maintenance initiatives. The Cupid Application Analyst addresses basic user or build issues, recommends mitigation plans and escalates more complex issues. The Application Analyst also provides on-call support for the application through go-live and beyond.
Job Information
Job Title : Cupid Application Analyst I
Location : 2 Crescent Place, Oceanport, NJ 07757
Department : IT&S Cardiology Services
Req # : 0000210577
Status : Salaried
Shift : Day
Pay Range : $83,156.00 - $117,458.00 per year
Responsibilities
- Executing Application Design and Build
Designing and building the related application
Providing go-live support for customers on new applications, including functionality
Maintaining ongoing ticket communication with customers, including closing incident, catalog and enhancement tickets with details in ticket resolution / closing
Recommending areas for process improvement
Qualifications
Licenses and Certifications :
Benefits
RWJBarnabas Health offers a comprehensive benefits package to support employees' physical, emotional, financial, personal, career, and community wellbeing. Benefits include, but are not limited to :
Equal Opportunity Employer
LI-SK1
J-18808-Ljbffr
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