Key Account Representative - Direct Hire - Boston, MA

Senior Key Account Representative

In partnership with our client, we are actively searching for a Senior Key Account Representative to deliver on our commitment to serve patients. The specialty sales representative will be responsible for promoting a product to specialty healthcare providers in an assigned territory. This is a direct hire role with Health Monitor.

Company Overview

For over 40 years, Health Monitor has been a nationally recognized, targeted healthcare marketing platform for the Pharma / OTC industry. Our in-house, award-winning content studio creates bespoke healthcare education that fosters more productive patient-physician dialogues at every point of carewe call it #TheHealthMonitorDifference. We have the largest proprietary physician office network in the industry, with over 250,000 offices and more than 450,000 healthcare professionals engaging with our omnichannel educational products. Health Monitor delivers premium point of care content that empowers patients and HCPs with trusted information to achieve the best health outcomes while driving impactful ROI for brands.

Position Overview

The Key Account Sales / Development Representative II is an external (outside) sales position responsible for calling on targeted leads, selling, and establishing / maintaining relationships with Key Health Care Providers (HCPs) and systems within their assigned territory. This role involves planning and executing both tactical and strategic sales activities, with the ability to lead teams and make decisions autonomously while aligning with management's strategic objectives.

Essential Job Functions

• Responsible for planning and executing tactical activities with some level of strategic responsibilities.
• Ensures all expected results are timely, efficient, and of high quality.
• Demonstrates full understanding of territory management skills, including strategic planning in an autonomous manner, with appropriate oversight from management.
• Achieves quarterly and annual sales goals, including sales to new clients and upgrades within assigned geography, expanding the footprint with key accounts.
• Acquires new hospitals, health systems, and large group practices.
• May take on a leadership role within the team, guiding junior members or leading initiatives.
• Achieves quarterly and annual sales goals as outlined in the Plan of Action (POA) by management.
• Establishes and maintains relationships with at least 5 Key Account Systems within the assigned geography.
• Develops quarterly sales plans with the manager to align with the POA.
• Manages client relationships to build an excellent reputation for service, addressing issues quickly and efficiently.
• Engages in at least 6 in-person calls with decision-makers per day, which may include C-Suite executives or other key stakeholders.
• Expands Health Monitor's market share by generating new business opportunities within the territory.
• Schedules advance working appointments to ensure full territory coverage.
• Manages administrative responsibilities, including submitting sales orders through NetSuite and handling expenses and mileage reimbursement via Concur.
• Supports ancillary duties necessary to assist with post-sale processes, such as updating content within existing HCP networks.
• Collaborates with regional team service counterparts, including Ambassadors and Field Service Technicians, to ensure client satisfaction and smooth operations.
• Performs other duties as assigned by management.
• 50% travel required; role may also involve remote work and home office tasks during non-travel periods.

Key Performance Indicators (KPIs)

Qualifications :

Growth Opportunities

This Level 2 position offers potential for further leadership opportunities, including team management or strategic roles, based on performance and contribution to company success.

ADA-Physical Demands Office Position :

We are committed to providing equal employment opportunities to all employees and applicants, including individuals with disabilities. If you require reasonable accommodation during the application or interview process, please let us know. We will work with you to ensure that your needs are met in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; talk and hear. The employee regularly is required to walk and reach with hands. Employees frequently use computer keyboards, regularly travel both short and long distances via walking within the work site. The employee must regularly lift and / or move a laptop computer. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Employees view computer monitors frequently.