International Operations Agent

International Operations Agent

Radiant Global Logistics is seeking a detail-oriented and proactive International Operations Agent to join our JFK team. In this role, you will facilitate the international movement of products, equipment, and materials via air and ocean freight. You will ensure shipments comply with organizational policies, as well as local, national, and international regulations. This is a dynamic role that blends operations with customer support and business development.

Key Responsibilities

• Prepare accurate and timely rates and quotes for customers and overseas agents.
• Coordinate import and export bookings with airlines and ocean carriers.
• Collaborate with Branch Manager and sales teams to support and develop customer relationships.
• Build strong relationships with customers, carriers, and agents to enhance service competitiveness.
• Prepare and process all required shipping documentation, including HAWBs, AES filings, manifests, shipping instructions, hazardous cargo declarations, bills of lading, and certificates of origin.
• Dispatch pick-ups and coordinate with agents, drayage companies, shipping lines, airlines, trucking companies, clearing agents, and warehouses.
• Track shipments, resolve billing or shipping discrepancies, and provide timely updates to customers and vendors.
• Act as a liaison with Customs Brokers, Ocean and Air Terminal Operators, and other partners.
• Support branch and individual performance metrics, striving to meet or exceed targets.
• Perform additional duties as assigned.

Qualifications

Work Schedule

Work Environment :

Physical Demands :

Featured Benefits

Salary Range : $26.44 - $33.65 Hourly Salary Range

Starting pay for this role will vary based on multiple factors, including but not limited to an individual's education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future. Other compensation includes, but is not limited to, bonuses, commissions, or stock options.

About Radiant

Radiant Logistics, Inc. (www.radiantdelivers.com) (NYSE American : RLGT) is a publicly traded third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

As part of Radiant, you'll join a learning environment in which passion, dedication, and a commitment to getting the job done are valued. That's what being on our team is all about. It's an environment in which you can thrive and gain valuable skills and experience, which also helps Radiant grow. If this sounds like the kind of company you are looking for, we would love to hear from you!

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.