Care Support Representative
VirtualVocationsMadison, Wisconsin, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Care Support Representative to assist with daily interactions with providers and partners regarding patient referrals.
Key Responsibilities
Provide support via phone, email, and chat
Escalate and triage issues as necessary
Resolve non-clinical service questions and issues efficiently
Required Qualifications
Customer-facing experience in a call center, pharmacy, medical office, or fast-paced startup
Service mindset with empathy and clear communication
Proactive problem-solving abilities
Ability to thrive in a semi-structured and dynamic work environment
BA / BS degree preferred
serp_jobs.job_alerts.create_a_job
Support Representative • Madison, Wisconsin, United States
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