Talent.com
Customer Service Lead

Customer Service Lead

VirtualVocationsLafayette, Louisiana, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Customer Service Lead for Luxury Stores Customer Service.

Key Responsibilities

Provide coaching to Customer Service Associates (CSAs) and Lead team members to ensure performance standards are met

Monitor workflow and service delivery across various communication channels, ensuring adherence to service metrics

Act as a point of contact for escalated customer issues, providing guidance and resolving problems promptly

Required Qualifications

Flexible schedule availability, including weekends, nights, and holidays

Experience leading process improvements

High school diploma or equivalent

At least 2 years of customer service experience

serp_jobs.job_alerts.create_a_job

Customer Service Lead • Lafayette, Louisiana, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Customer Support Manager

Customer Support Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Manager of Customer Support.Key Responsibilities Lead and mentor a team of support agents, focusing on performance metrics and team development Oversee daily operation...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Customer Operations

Senior Manager, Customer Operations

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Operations to lead their inbound virtual contact center.Key Responsibilities Build and maintain a high-performance culture by setting clear goa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Service Management Associate

Service Management Associate

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Service Management Associate to join their team.Key Responsibilities Oversee daily call queue performance, ensuring coverage and adherence to SOPs Generate reports and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Customer Success Manager

Senior Customer Success Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Customer Success Mid Market.Key Responsibilities Lead and develop a team of Customer Success Managers to achieve adoption, retention, and expansion goal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
California Licensed Customer Success Manager

California Licensed Customer Success Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager.Key Responsibilities Develop and execute strategic account plans to drive product adoption and customer retention Lead the full customer lifec...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Member Services Supervisor

Member Services Supervisor

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Supervisor, Member Services - Remote.Key Responsibilities Supervises and manages a team to meet performance expectations Handles escalations and complex member inquiri...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Senior Customer Support Specialist

Senior Customer Support Specialist

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Support Specialist to join their team.Key Responsibilities Serve as the primary contact for customer inquiries via email, live chat, and phone Assist c...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Customer Operations Representative

Customer Operations Representative

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Operations Representative.Key Responsibilities : Manage customer inquiries including order entry, pricing, and product availability Act as a liaison between cu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Success Manager

Customer Success Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Success Manager with Lab Management Experience.Key Responsibilities Conduct regular customer check-ins and SaaS business reviews to assess progress and gather ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Interconnection Services Manager

Interconnection Services Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Interconnection Services.Key Responsibilities Coordinate interconnection analysis using various industry tools and manage the generator interconnection applica...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Senior Manager, Contact Center Operations

Senior Manager, Contact Center Operations

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Manager, Contact Center Operations.Key Responsibilities Build and sustain a high-performance culture through goal setting and accountability Enhance agent perfo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Customer Experience Lead

Customer Experience Lead

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Lead.Key Responsibilities Lead escalated case resolution by managing high-priority requests and coordinating with internal and external partners Fa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Customer Service Representative

Senior Customer Service Representative

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Customer Service Representative who will provide exceptional support to customers and team members. Key Responsibilities Serve as a resource or Subject Matter Exp...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Director of Customer Service

Director of Customer Service

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Director of Customer Service to design and scale the service operation that enhances customer experience and retention. Key Responsibilities Lead the service department,...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Operations Manager

Customer Operations Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Manager, Customer Operations (Inbound Virtual Contact Center).Key Responsibilities Build and sustain a high-performance culture by setting clear goals and enforcing acc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Enterprise Customer Success Manager

Enterprise Customer Success Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for an Enterprise Customer Success Manager.Key Responsibilities Own the customer's renewal, usage, and adoption of product features Identify and execute account expansions, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Senior Sales Order Administrator

Senior Sales Order Administrator

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Senior Sales Order Administrator.Key Responsibilities Issue purchase orders to vendors and verify documentation for new contract awards Prepare and maintain documentat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Customer Experience Manager

Customer Experience Manager

VirtualVocationsLafayette, Louisiana, United States
serp_jobs.job_card.full_time
A company is looking for a Customer Experience Manager to lead customer care contact center operations.Key Responsibilities Lead and inspire offshore contact center teams to deliver exceptional s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30