Operations Project Manager

Job Description

Job Description

Salary :

ITS NOT GOING OUT OF OUR WAY; IT IS OUR WAY!

At United Communications, we seek excellence in everything we do. We make it our mission to think ahead, make it easy, and make it personal. Every time. Weve had the home team advantage for over 75 years, and were proud to serve the communities where we live, work, and play.

JOIN THE HOME TEAM

• Award-Winning Culture : 2023 & 2024 Best Places to Work
• Trusted Local Employer for over 75 Years : 4.7 Google Star Rating
• Commitment to Employee Well-Being & Satisfaction : Employee-Focused Benefit Offerings
• Top 100 Fiber-To-The-Home Leader
• 401k + Match, HSA, and more!

WHAT WERE OFFERING

We are seeking a proactive, self-motivated Operations Project Manager to lead initiatives that improve efficiency, support growth, and strengthen team performance. This role will oversee project planning and execution across Operations while applying process expertise to streamline workflows and drive improvements.

Reporting to the Director of Operations and collaborating with leaders across Customer Support, Supply Chain, Finance, Planning, Engineering, OSP, and Sales & Marketing, the Operations Project Manager ensures alignment, clarity, and measurable results.

The ideal candidate is a persuasive communicator with strong organizational skills, accountability, and a passion for execution. They thrive in technical environments, embrace new technologies, and foster a culture of continuous improvement. At United, we value curiosity, collaboration, and growth and seek someone eager to build relationships, learn, and contribute to our mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Duties include the following, but other duties may be assigned as required.

The Project Manager is responsible for leading cross-functional initiatives that support business growth, operational excellence, and customer satisfaction. Core responsibilities include, but are not limited to :

WHAT YOU BRING :

POSITION SCHEDULE AND ONSITE REQUIREMENTS

This is a full-time, on-site position located at our Franklin, TN, location in Berry Farms.

WHO WE ARE

United launched high-quality telephone service for our rural Middle Tennessee communities in 1947 and has evolved into an innovative internet service provider for consumers and businesses. Boasting the fastest internet speeds in the region as recognized by Broadband Now, United also delivers personalized user experience with local customer service, ranking as one of the industrys best in customer satisfaction. United offers the latest technology in fiber optic, fixed wireless, and DSL internet, and was one of the first companies in Tennessee to introduce a Fiber-to-the-Home product to residential customers. United has partnered with Middle Tennessee Electric Membership Corporation to extend broadband to more residents and businesses in under-connected areas.

UNITED COMMUNICATION'S CORE VALUES :

We enrich our communities and the lives of our neighbors through reliable connections and passionate service.