Sales and Customer Service Manager
VirtualVocationsSpringfield, Massachusetts, United Statesjob_description.job_card.variable_days_ago
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A company is looking for a Sales and Customer Service Manager for SaaS Applications.
Key Responsibilities
Supervise sales engineers for product demos, training, and customer setup
Ensure timely and effective responses to inbound pre-sales support inquiries
Track team performance to meet sales objectives and motivate the team to exceed goals
Required Qualifications
5+ years of experience in managing pre-sales and post-sales operations for SaaS or cloud-based products
Exceptional leadership and team management skills
Proven ability to coach and evaluate performance of sales and support teams
Strong understanding of B2B customer relationship management
Technical aptitude to understand and explain software products across various platforms
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Sales And Customer Service • Springfield, Massachusetts, United States
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