Patient Services Pharmacy Supervisor

Valeris is a fully integrated life sciences commercialization partner that provides comprehensive solutions that span the entire healthcare value chain. Formed by the merger of PharmaCord and Mercalis, Valeris™ revolutionizes the path from life sciences innovation to real-life impact to build a world in which every patient gets the care they need. Valeris works on behalf of life sciences companies to improve the patient experience so that patients can access and adhere to critical medications. Backed by proven industry expertise, a deep commitment to patient care, the latest technology, and exceptionally talented team members, Valeris provides the data and strategic insights, patient support services and healthcare provider engagement tools to help life sciences companies successfully commercialize new products. Valeris provides commercialization solutions to more than 500 life sciences customers and has provided access and affordability support to millions of patients. The company is headquartered in Morrisville, North Carolina and Jeffersonville, Indiana. To learn more about Valeris, please visit www.valeris.com .

PharmaCord is seeking an exceptional Patient Services Pharmacy Supervisor who will provide in-depth knowledge of our client programs in a high-volume pharmacy environment by working directly with consumers, patients, healthcare providers, and client partners to achieve successful pharmacy operations.

The Patient Services Pharmacy Supervisor oversees day-to-day front-of-house operations within the non-commercial pharmacy, ensuring efficient pharmacy workflows while delivering exceptional patient and provider support. This role combines leadership, operational oversight, and patient-centered service to ensure compliance, accuracy, and a positive experience for patients navigating specialty therapies

Your Impact in This Role

Essential Functions :

Team Leadership & Supervision :

• Supervise and coach a team of pharmacy technicians, coordinators, and support staff.
• Oversee daily staffing, scheduling, and workflow, supporting Pharmacy Operations Team Leads to ensure pharmacy technicians prioritize accurate and timely delivery of pharmaceutical products.
• Supervise delivery staff and outside couriers as needed
• Foster a positive, collaborative, and high-performance team environment.

Front-of-House Operations :

Patient & Provider Support :

Training & Development :

Compliance & Quality Assurance :

Reporting & Communication :

What you’ll need to thrive in this role

Preferred Attributes

Physical Demands & Work Environment

Our Commitment to Equal Opportunity

Valeris is an Equal Opportunity Employer committed to fostering a diverse, inclusive, fair, and equitable workplace. Furthermore, we believe in the importance of partnering with diverse suppliers and vendors that share these values. At Valeris, an employee is celebrated for his or her contributions and dedication to supporting the needs of our clients and their patients. We recognize the struggle for access, affordability, and adherence to therapy is real; our employees play a vital role in the successful completion of that journey. We approach our customers’ challenges with empathetic hearts, which organically fuels our internal culture of caring. Valeris’ leadership team works tirelessly to provide an environment that is free of discrimination and bias. We firmly believe collaboration among team members with varied pasts and perspectives generates more incisive and deeper insights that better serve our employees and our communities.

Any offer of employment is contingent upon the successful completion of a background check and, depending on the position, a drug screen in accordance with company standards. Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Responsibilities and tasks may be modified at any time, with or without notice.