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Technical Writer (Knowledge Manager)

Technical Writer (Knowledge Manager)

Lorven technologiesDallas, TX, United States
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Hi,

Our client is looking for a Technical Writer (Knowledge Manager) f or Long Term project in Dallas, TX below is the detailed requirement.

Job Role : Technical Writer (Knowledge Manager)

Location : Dallas, TX

M ode of Hiring : Contract

Responsibilities :

  • Write, edit, optimize and audit Q&A pairs while ensuring 100% accuracy to properly support our searchable database of answers to RFP questions
  • Continuously audit and refresh existing Q&A pairs based on asset management cycle
  • Use and actively contribute to content systems (standards, voice and tone, and messaging)
  • Support other KMs to help write and edit product content to ensure content consistency
  • Collaborate with various stakeholders to understand their knowledge needs
  • Support content quality control
  • Analize metrics to help drive content development prioritization

Skills

  • Bachelor's degree or more in English, History, Journalism, or similar field
  • Familiarity with UX best practices, accessibility, and content system thinking
  • Good understanding of knowledge management tools
  • Portfolio that showcases work
  • Exceptional written and verbal communication skills.
  • Exceptional interpersonal skills and relationship building across complex organizations.
  • Strong collaborator and communicator
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    Technical Writer • Dallas, TX, United States

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