Talent.com
Customer Service

Customer Service

Express EmploymentAppleton, WI, US
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Job Description

Job Description

Located in Appleton, WI

Salary : $17.00 / HR

Hours : Monday - Friday, 8 : 00am - 4 : 30pm

Hours will increase October 1st through March to include some Saturday mornings or afternoons and 1 day per week until 6 : 30pm

Pay : $17.00 / HR

Duties :

  • Greet customers warmly upon arrival and ensure a welcoming office atmosphere.
  • Answer and manage phone calls, including scheduling appointments.
  • Accurately input and maintain data in computer systems.
  • Use office equipment, such as a copier and fax machine, as needed.
  • Perform basic PC and Microsoft Office tasks.
  • Assist with general administrative duties as required.
  • Assist clients in person or over the phone to process applications and establish eligibility for assistance programs.
  • Deliver excellent customer service while addressing client needs.
  • Collaborate with community agencies and stakeholders to provide comprehensive support.
  • Attend and participate in community events aimed at serving low-income populations.

Qualifications :

  • Strong interpersonal skills and a genuine passion for working with limited-income individuals and families.
  • Proficiency in math and computer skills to manage application processes effectively.
  • Experience in a non-profit setting and familiarity with working alongside veterans, elderly, and disabled populations is highly desirable.
  • High school diploma or equivalent required.
  • Minimum of 2 years of customer service experience.
  • Proficiency with PCs and Microsoft Office Suite (Word, Excel, Outlook).
  • Friendly, professional, and customer-focused demeanor.
  • Attention to detail and excellent organizational skills.
  • What does Express offer to you? ​

  • Weekly paychecks!
  • Vision Insurance
  • Medical Plan
  • Dental Plan
  • 401(K) Retirement Savings Plan
  • Life Insurance
  • Referral Bonuses (Earn up to $125 for each person you refer to Express!)
  • Why Express Employment Professionals, Appleton WI?

  • Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
  • We provide our associates with excellent comprehensive and competitive benefits!
  • When you apply to us, you apply to 100+ companies in the Fox Valley!
  • Over 170 people were hired to a permanent position in 2024.
  • Apply now :

    Call - (920) 624-6100 to schedule a phone interview.

    Address - 1033 W College Ave STE 100 Appleton, WI 54914

    Email - jobs.appletonwi@expresspros.com

    ' Like' our Appleton Facebook page for more up to date job opportunities.

    #2021OS

    Express Office : Appleton

    1033 West College Avenue

    Suite 100

    Appleton, WI 54914

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    Customer Service • Appleton, WI, US

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