Automotive Claims Adjuster

3+ years of hands-on automotive industry experience

Knowledge / understanding of claims terminology.

Great Customer service skills

Understanding of different automotive components / parts

The Claims adjuster is responsible for adjudication of mechanical repair claims, tire claims and pre-paid maintenance claims. The Claims adjuster will report to the Senior Director of Claims Operations and Field Support and functions as a customer service representative by explaining contract coverage and claim decisions to contract holders. To perform his / her job successfully, an individual must be a proactive team player with a focus on excellent customer service and customer satisfaction. The positions requires the claims adjusters be adept at utilizing a computer database, handling serval ongoing cases simultaneously and seeing a claim filed to completion while offering efficient solutions to the variety of cases that are presented.