Service Department Scheduler
Farris JeepJefferson City, TN, USjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionWeekly paycheck! Monday-Friday 8am-5pm schedule no weekends and no required overtime! All training paid! Paid holidays and vacation! Healthcare and matching 401K! Family atmosphere, We care! Previous customer service experience preferred Automotive Knowledge would be helpful Exhibit a high degree of professionalism Possess strong organizational and problem-solving abilities Excellent interpersonal, written, and verbal communication skills Strong computer and internet proficiency Enthusiastic, self-motivated and willing to learn Reliable with a strong work ethic and a drive to achieve results Automotive industry experience is helpful, but not required
Job Description
Job Description
Service Department Scheduler / Coordinator - The purpose of this position is to increase the service traffic of the dealer by handling inbound service calls, making outbound calls and producing solid and specific appointments for the service department, thereby increasing revenue.
Job responsibilities include :
- Handling a high number of inbound telephone calls to set and schedule customer appointments for multiple locations.
- Asking strategic questions to determine which service department can best serve the guest.
- Dialing outbound scripted telephone calls to new prospective clients and Service Reminders.
- overcoming objections.
- Determining the needs of the guest via telephone and recommending appropriate service with the goal of setting a service visit.
- Confirming service appointments to ensure high show ratios.
- Composing professional emails to current and potential customers.
- Verifying / updating customer contact information on each call
- Using several computer systems at once, on multiple monitors
Why Choose Farris
Farris Jeep is one of the 10 oldest Chrysler Dodge Jeep Ram Dealerships in the country. We have been owned by the same family for over 90 years and have been voted the #1 service facility in the area each year since 2014.
Being family-owned means there is zero of the corporate BS that drives everyone crazy. Your manager is focused on maximizing your ability so that you are able to maximize your earnings. The Dealer is directly invested in maximizing your potential and will speak to you daily to work through any obstacles that may be preventing you from achieving your goals.
Benefits at Farris
Ideal applicant would have :
Apply today and find out why we are the DEALER FOR THE PEOPLE!! This position is available and needs to be filled immediately, If you feel like you are a good candidate for this position please call Charles @ 423-587-2000 after submitting your resume to setup an in person interview.
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Scheduler • Jefferson City, TN, US
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