People Business Partner

People Business Partner

As a People Business Partner at HighLevel, you will serve as a trusted thought partner to executive and functional leaders across our G&A division, including People, Legal, Finance, IT.

This role will lead strategic people initiatives, advise leadership on organization effectiveness, and enable G&A teams to scale effectively while aligning with HighLevel's mission and culture. You will influence business outcomes by crafting and executing forward-looking talent strategies grounded in data, empathy, and business acumen.

What You'll Be Doing :

• Strategic HR Partnership
• Serve as a trusted advisor on organizational design, role clarity, and team development.
• Support change management efforts and business transformation initiatives within G&A.
• Proactively identify talent gaps, organizational health risks, and structural inefficiencies, presenting clear action plans.
• Partner cross-functionally on workforce planning and headcount management across departments.
• Talent Development & Performance
• Guide and influence performance management, career development, and succession planning for G&A teams.
• Partner with Talent Management and Learning team to design and facilitate tailored career growth and training opportunities.
• Partner strategically with leaders across to align talent priorities with business goals, anticipating needs and shaping solutions as teams grow and evolve.
• Enable excellent management by guiding leaders through performance momentscalibrating expectations, delivering actionable feedback, and addressing challenges early with clarity and confidence.
• Serve as a trusted advisor on employee relations, resolving complex situations with empathy, fairness, and sound, business-aligned judgment.
• Design for impact by helping teams define clear roles, responsibilities, and organizational structures that accelerate decision-making and execution.
• Lead with a coaching mindset : empowering new managers, strengthening leadership capability, and helping teams navigate change with adaptability and resilience.
• Collaborate cross-functionally with PBPs and COEs to refine manager-facing tools, frameworks, and guidance, ensuring consistency and scalability across the company.
• Strengthen the People team's effectiveness by contributing to high-value rhythms, such as calibrations, listening cycles, and ongoing team development.
• Culture & Engagement
• Drive initiatives that promote employee engagement, team health, and psychological safety.
• Champion an inclusive and values-driven work environment aligned with HighLevel's mission.
• Data-Driven Decision Making
• Leverage people analytics and dashboards to identify trends and provide actionable insights.
• Monitor key metrics around retention, engagement, and organizational health.
• Advance AI-enabled people practices by spotting opportunities to streamline processes, enhance insights, and elevate performance cycles through automation and intelligent tools.

What You'll Bring :