Human Resources Technician

Human Resources Technician

The Town of Knightdale is seeking two experienced Human Resources professionals to join our growing team. In this role, you will focus on recruitment, hiring, onboarding, and benefits administration, using NeoGov to connect with top talent. You will also support a variety of other HR functions, contributing to the smooth operation of the department. You will work directly with employees, hiring managers, and prospective employees, demonstrating our core values of accountability, respect, and customer service. Outstanding communication skills, sound judgment, and strict confidentiality are essential. Our Human Resources team enjoys working in a brand-new, bright office space next to Knightdale Station Park, a beautiful backdrop for the meaningful work we do every day. We invite your application to join an HR team that's making a difference.

Purpose of Class : Under general supervision, performs a variety of administrative, paraprofessional, and clerical responsibilities in support of the personnel program in areas such as records maintenance and recruitment and selection support; performs related work as required.

Essential Functions :

• Courteously interacts with citizens, elected officials, and staff responding to all requests in a timely manner.
• Greets visitors to the Human Resources Department.
• Answers telephone and receives and screens departmental mail.
• Notarizes documents upon request.
• Provides administrative support including filing, photocopying, faxing, scanning, creating documents and files, and generating correspondence.
• Maintains confidential personnel records.
• Prepares personnel transaction forms to record salary changes and similar transactions.
• Assists in preparation of the annual budget request for the Human Resources Department.
• Assists in developing goals, objectives, and performance measures for the Human Resources departmental plan and tracks data as assigned.
• Orders and maintains supplies, creates purchase requisitions, and submits pcard receipts timely.
• Assists with annual insurance open enrollment and benefit administration.
• Provides materials to HR Director for biweekly payroll processing.
• Assists with preparation and administration of new employee orientation by completing schedule-building, document preparation, room preparation, team building, and other related items.
• Plans and sets up employee events such as holiday luncheons, service awards programs, and retirement receptions.
• Purges records as necessary according to retention schedule.
• Assists with information requests.
• Maintains up to date position manual.

Primary Tasks :

Equipment Operated : Copy machine, computer with Microsoft Office, label printer, and other assigned equipment.

Reporting Relationship : This position reports to the Human Resources Director.

Working Conditions :

Job Context : This position works 40 hours per week during the five-day work week. Weekends and overtime may be necessary to fulfill job duties. The stress level of the job is low to moderate.

Qualifications of Class :

Education : Associate degree in business, personnel management, or related field.

Experience : Administrative support or clerical experience involving public contact required, preferably in a human resources setting.

Knowledge, Skills and Abilities :

Special Requirements : Notary Public designation preferred.