Supportive Services Manager

Job Description

Job Description

Housing Supportive Services Manager

LOCATION : King County

POSTING DATE : 06 / 26 / 25

REPORTS TO : Senior Supportive Services Manager

PAY RANGE : $32.56-36.06 per hour

HOURS : Full time, 40 hours per week, 8 : 00am-4 : 30pm

BENEFITS : Medical, dental, vision, retirement, life insurance, long term disability insurance and sick leave are available to employees. Employees accrue 116 hours of vacation during the first year and receive 11 paid holidays. (Prorated for part-time employees).

POSITION TYPE : Non-union, manager position

The Low Income Housing Institute (LIHI) develops and operates housing for people who are low-income and / or homeless, provides technical assistance to communities and other non-profits, and advocates for housing justice.

Currently LIHI employs case managers who work with the homeless population at several of LIHI’s Permanent Supportive Housing properties. This position will supervise and lead case managers throughout King County.

Description :

This position will assist the Director of Supportive Services with “systems integration” – translating management and grant goals / priorities into practice standards and coordinating such changes agency-wide. The Manager actively provides collaborative monitoring and support to case managers of Permanent Supportive Housing with policies and protocols. The Manager ensures that all applicable LIHI properties receive and sustain Supportive Services grant opportunities. The Supportive Services Manager oversees the financial and record-keeping side of the grant-making process and works closely with program staff and senior leaders to ensure accurate financial reporting and procedural compliance on all grants, including governmental grants and FSC Medicaid billing.

The person in this position may interact with all levels of the organization to include

• Housing Management Leadership team
• Area manager teams : including Program Coordinators, Property Managers, Housing Assistants, and / or Resident Managers
• Grant writers, fund developers and LIHI finance
• Community Engagement & Advocacy Manager and our Chief Strategy Officer
• Funders – including Housing and Urban Development (HUD) representatives, King County (and potentially other counties), City of Seattle, as well as intermediaries such as Housing Authorities, Coordinated Entry representatives, Safe Harbors / HMIS etc.

Responsibilities

Staff support, training and supervision

Administrative Tasks

Qualifications :

About us :

The Low Income Housing Institute (LIHI) has a 30-year history and track record of owning and managing low-income housing; developing innovative solutions to homelessness; advocating for housing justice; providing supportive services; and operating hygiene services for homeless people at our Urban Rest Stops. LIHI staff have developed over 5,000 affordable housing units and manages over 3,000 units including rental housing, permanent supportive housing and transitional housing. The populations served include : families, singles, seniors, veterans, young adults, immigrants, low wage workers, and people living with physical and mental disabilities. LIHI is one of the largest nonprofit housing organizations in the state. Our properties are located in Seattle, King County, and five adjacent counties. LIHI is a national leader in sponsoring tiny house villages as a crisis solution to homelessness. Annually, the tiny house villages and shelters serve 2,000 homeless people and our hygiene programs serve over 8,000 homeless people. LIHI staff is collaborative, dynamic, and dedicated to taking bold steps in ending homelessness and creating supportive communities for people to thrive. #HP