Client Success Manager

A company is looking for a Client Success Manager to own and nurture key client relationships and ensure successful delivery of solutions. Key Responsibilities Serve as the primary point of contact for assigned clients, providing proactive communication and support Lead regular business reviews and client meetings to assess progress and identify improvement opportunities Monitor client performance metrics and drive account growth through upsell and cross-sell opportunities Required Qualifications 3+ years of experience managing client accounts or customer success, preferably in healthcare or health insurance Strong relationship management skills to engage executive and operational stakeholders Proficiency in MS Office, particularly Excel and PowerPoint Ability to manage multiple priorities and deliver results in a fast-paced environment A bachelor's degree in business, healthcare administration, or a related field is a plus