Jobs via Dice is hiring : Technical Writer in Dallas
MediabistroDallas, TX, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionBachelor's degree (or higher) in English, History, Journalism, or related fields. Familiarity with UX best practices, accessibility, and content system thinking. Knowledge of knowledge management tools. Strong portfolio showcasing writing / editing work. Exceptional written and verbal communication skills. Excellent interpersonal and relationship-building skills in complex organizations. Strong collaboration and communication abilities. Seniority level : Entry level Employment type : Full-time Job function : Marketing, Public Relations, and Writing / Editing Industries : Software Development Location : Dallas, Onsite
The Knowledge Manager / Technical Writer is responsible for creating, maintaining, and optimizing content that supports sales enablement tools, specifically for the Sales One platform. This includes developing accurate Q&A pairs, collaborating with stakeholders, ensuring consistency in content, and analyzing metrics to drive content priorities.
Key Responsibilities
- Write, edit, optimize, and audit Q&A pairs to ensure accuracy for the RFP database.
- Refresh existing content regularly based on asset management cycles.
- Maintain and contribute to content systems (standards, voice, tone, messaging).
- Collaborate with other Knowledge Managers to ensure content consistency.
- Engage with stakeholders to understand and fulfill knowledge needs.
- Support content quality control processes.
- Analyze metrics to guide content development priorities.
Required Skills / Experience
Job Details
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Technical Writer • Dallas, TX, United States
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