Job Description
Job Description
Job Title : Service Technician I
Reports to : Service Manager
Company Overview
DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team DTN’s seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Service Technician I, you will influence and guide the experience for those that visit a DTN owned or managed community.
Job Summary
Your responsibilities will include, but not limited to, general maintenance of all building systems, completing resident work orders, maintaining community curb appeal, and preparing homes for new move-ins. We do these activities with respect for each other and the DTN brand.
As a Service Technician I, your primary responsibilities include :
- Assist with completion of resident work orders daily ensuring the highest standards are maintained for the residents home and community
- Maintain property grounds through daily inspection, cleaning, maintenance and preventative care
- Perform general cleaning and upkeep requests as directed by Community Manager and Service Manager
- Maintain an organized, clean, and safe work area
- Assist with new move in turnover to include painting, cleaning, and general maintenance
- Comply with all established site safety and hazardous communication standards
- Assist with maintenance / cleanliness of pool area and its operations
- Deliver resident correspondences as requested
- Perform site inspection checklists as directed by Community Manager and Service Manager
- Maintain accurate records for all work orders, preventative maintenance, and site inspections
- Abide by all local, state, and federal Fair Housing guidelines
- Perform on-call as part of on-call rotation schedule
Core Candidate Qualities :
High school diploma or equivalentBasic knowledge of apartment building systems and maintenance preferredPositive attitude and good verbal and written communication skillsThe ability to communicate effectively and efficiently with residents, coworkers, supervisors and vendorsReliable transportation to get to work and respond to on-call emergenciesAbility to work a flexible work schedule any day of the weekDesire to learn and grow within companyThe ability to exert 25 to 50 pounds of force frequently, and / or 10 to 20 pounds consistentlyAvailability to respond to after-hours emergencies and on call work ordersBasic tools required for maintenanceLanguage skills : Ability to read and interpret directions, manuals, instructions and company documentsAbility to write for routine reporting and correspondenceAbility to work a flexible work schedule any day of the weekUtilize electronic devices including tablet and computerCan do attitude and collaborative mindset – We all succeed by working as a teamAn eye for detail – Our properties and team members are representing the DTN brandDesire to provide great customer outcomesProficient with computers and various software platforms including but not limited to Microsoft Word, Outlook, Excel and PowerPointExperience using industry software is preferredReliable transportation to get to work daily and conduct daily job responsibilitiesBenefits :
Health, Vision, and Dental CoverageCompetitive 401K packagePaid Time OffPaid Holidays8 Hours Paid Annual Volunteer TimeEducation ReimbursementMileage ReimbursementRental Discount at Select DTN PropertiesOngoing Training, Mentorship and Job ShadowingGrowth OpportunityExpected Schedule : Monday – Friday (40 Hours)
On-Call : Week long on call rotation, bonus pay included
If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!
For more information, please visit www.dtnmgt.com
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