Sales Support

Sales Support Specialist

We are looking for a detail-oriented Sales Support specialist to join our team in Sacramento, California. In this Contract position, you will play a key role in assisting sales operations, ensuring smooth order processes, and delivering exceptional post-sale customer support. This is an excellent opportunity for someone passionate about sales and customer service to contribute to a dynamic and collaborative environment.

Responsibilities :

• Provide comprehensive post-sales support to ensure client satisfaction and resolve any issues efficiently.
• Assist with inbound and outbound sales activities, including responding to inquiries and proactively reaching out to potential customers.
• Manage order entry processes, ensuring accuracy and timely submission.
• Collaborate with the sales team to streamline operations and enhance customer experiences.
• Maintain detailed records of sales activities and customer interactions in the company's database.
• Support inside sales efforts by preparing quotes, proposals, and other sales documentation.
• Communicate effectively with internal teams to address customer needs and align sales strategies.
• Monitor and track orders to ensure successful delivery and address any concerns promptly.
• Stay updated on product offerings and services to provide accurate information to customers.
• Contribute to process improvements that enhance efficiency in sales and support operations.

Requirements :