Job Description
Job Description
Evergreen Life Services is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status, or any other legally protected status.
Position Description : Service Coordinator
FSLA Classification : non-exempt
Reports To : Executive Director
Job Summary
Responsible for providing appropriate office managerial, bookkeeping, clerical, and program support for the Division.
Essential Job Functions
- Maintain PASSE requirements
- Prepare and maintain office correspondences and reports (i.e. employment, accounting, client information, etc.) in accordance with policy and procedures
- Maintain the office in an environment conducive to work
Answer phones; purchase supplies; process all incoming and outgoing mail / shipments
Ensure office equipment is in working order and request replacement as neededCode and submit accounts payable bills as requiredEnsure that training courses both Evergreen-specific and state-specific are available, conducted, and documented appropriately.Schedule the appropriate trainers for all training required. Conduct training directly if needed.Assist with the orientation process for new employeesAbide by all policies, procedures, regulations, and guidelines for safety, quality assurance, and general corporate oversight.Assist with all administrative duties for the Division as required (i.e. Human Resources, Finance, etc.).Complete new hire packets (including all insurance forms), workers' compensation reports, vehicle accident reports, and unemployment claim information and forward them to the Home Office for processing withinthe required time frameConduct reference checks of applicants.Explain company benefits to employees and when necessary seek additional clarification.Maintain employee files and ensure confidentiality.Verify and maintain all employee drivers licenses and auto insurance information.Complete all PCNs and required documentation for staff changes.Complete and mail all Medicaid, Medicare, Insurance, V.A. ,and Welfare billing forms and reports as appropriateConduct routine environmental audits of each residential areaMaintain Worker's Compensation documentation and related reports (OSHA 300 log)Establish Representative Payee status for new clients with Social Security and prepare and submit annual payee reports to Social SecurityMaintain resident accounts timely; submit patient liability funds and account balances monthly; provide quarterly report to guardians / individualsFollow / ensure all federal and state guidelines regarding financial accountabilityMaintain census billing information as requiredMaintain Consultants / Contracts documentationAct as staff, community, and vendor liaisonConduct investigations as requestedPhysical Requirements
Occasional travelConstantly moves about to coordinate workOccasionally moves and positions objects weighing up to 50 poundsOccasionally exposed to viruses and infectious conditionsSpecial Requirements
Ability to meet the public in a manner that reflects creditably upon the organization and must have the ability to deal with consumers and staff in a manner that is conducive to harmony and their best effortsMust be adaptable and can make decisionsMust have understanding, patience, and tactMust have the ability to maintain good working relationships with Evergreen staff and with contacts from other agencies or entitiesMust be able to prioritize work tasksMust be able to work without close personal supervisionQualifications / Experience / Job Knowledge
Bachelor's Degree in a related field preferred or 4+ years of experienceRead, write, and follow verbal and written instructionsWorking knowledge of computersExperience working in the field of intellectual and developmental disabilitiesAttention to detailEmployment Variables
Some evening and weekend work may be required to meet the needs of the division. Will be in constant contact with staff, consumers, their families, and other support agencies.Must have a good driving record with no more than three (3) insurance points.