Project Support Coordinator

Project Support Coordinator

Project Coordinator / Logistics Coordinator

Albuquerque, NM | On-site | Full-time | 6-Month Contract to hire opportunity

Our clienta prominent organization committed to operational excellenceis seeking a Customer Service Coordinator who thrives in fast-paced environments and is driven by process efficiency and client satisfaction. As a central hub for communication and coordination, you'll play a key role in bridging teams, managing service workflows, and delivering top-tier support across departments. Love to see Project Coordinators, Procurement Specialist and Logistics Coordinators as the customers are all internally focused.

Key Responsibilities

• Workflow Management : Own and streamline customer support processes. Proactively identify areas for improvement and collaborate with teams to implement solutions.
• Cross-Team Liaison : Facilitate communication between internal departments such as logistics and procurement, ensuring clarity and timeliness.
• Data Coordination & Reporting : Analyze and synthesize data from multiple sources to create actionable insights for both internal and external stakeholders.
• Email Inbox Leadership : Handle high-volume email correspondence professionally, prioritizing urgent inquiries and maintaining strong communication standards.
• Inventory & Backorder Communications : Send weekly updates regarding supply status and follow up meticulously on pending requests.
• Issue Resolution : Tackle problems swiftly and professionally, staying calm under pressure while remaining customer-focused.
• Customer Experience Enhancement : Advocate for the customer journey, ensuring needs are anticipated and exceeded.

Qualifications

Compensation & Perks :

Monday - Friday, 8am - 5pm fully in office.

Apply today!