Airport - Commercial Business Supervisor

Overview

Under the direction of the Assistant Director of Operations and Maintenance, the incumbent is responsible for overseeing the maintenance and repair of airport-owned commercial tenant buildings and grounds. This role ensures that all facilities are safe, functional, and compliant with relevant standards and regulations. This role will have a strong tenant, stakeholder, and vendor presence, helping foster strong relationships. Responsibilities will include communication and analysis of facts and observations to assist management in decision-making, serving as the liaison between Operations, Business Development, and the tenant. This position also serves as a backup to other functional supervisor areas and is expected to be proficient in a wide range of facility related systems.

Responsibilities

• Develops, supports, and trains maintenance personnel by example, guidance, and direction to provide the highest standards of customer service for stakeholders, tenants, vendors, including internal and external customers for commercial properties.
• Provides cross-training of functions to create backup and develop pathways for employees.
• Coordinates scheduling for maintenance personnel and contractors.
• Anticipates, plans for, and manages a range of facility projects, including complex multi-year contracts.
• Acts as a liaison between Operations and Maintenance, Business Development, and tenants to communicate concerns and issues to contractors and vendors.
• Assists in the resolution of complex work problems, recommending change orders, preparing progress reports, reviewing plans and specifications, reviewing invoices, and authorizing payments.
• Creates and maintains a commercial properties facility and maintenance spreadsheet with requirements / projects based on contracts and service agreements.
• Develops and executes preventative maintenance work designed to extend the useful life of mechanical equipment, buildings, facades, roofing systems, etc.
• Performs periodic physical inspections of properties, reviewing asset conditions, and makes recommendations for improvement. Investigate chronic or recurring issues and provide critical evaluation to develop solutions.
• Compiles, prepares, and distributes applicable materials and documentation (e.g., work orders, inspection reports, etc.).
• Inspects, maintains, and documents vehicle and equipment maintenance.
• Responds to hazardous wildlife incidents, foreign object debris (FOD), and other flight safety hazards affecting the airfield environments.
• Manages, maintains, and acts as a representative of the Airport for various contracts / contractors associated with Airport maintenance and projects (e.g., aquatic herbicide control, FP&L, landscaping, etc.).
• Communicates effectively with air traffic control for movement on the airfield and notification of hazardous conditions.
• Conducts FAR Part 139 airfield inspections; assesses airfield conditions for safe aircraft operations, records discrepancies, issues airport NOTAMs, and generates work orders.
• Performs duties and responsibilities under the Airport's Wildlife Hazard Management Plan (WHMP).
• Performs fuel fire safety inspections of fuel facilities / mobile fuelers for compliance with FAR Part 139 and NFPA 407.
• Assists in the maintenance of airport-owned fuel storage facility for state and federal regulatory compliance.
• Maintains accurate records of inspections, repairs, reports, etc.
• Responds to and assists with airport emergencies and other incidents at the airport (including but not limited to : vehicle or aircraft accidents, inclement weather, and fuel spill cleanups in accordance with the approved Airport Emergency Plan).
• Assists with coordination and supervision of towing operations and / or repairs on site to ensure safe and efficient ground movement.
• Required to work overtime or alternative hours as necessary for the efficient operation of the airport to include hazardous weather events (e.g., hurricanes), emergencies, special events, and holidays as required.
• Perform other duties as assigned.

Qualifications

Licenses, Certifications, or Registrations

Knowledge, Skills, and Abilities

Additional Requirements

Physical Demands

The work is medium and requires exerting up to 50 pounds of force occasionally, and up to 30 pounds of force frequently, and up to 10 pounds of force constantly to move objects. The following physical abilities are required : balancing, climbing, crawling, crouching, feeling, manual dexterity, grasping, handling, hearing, kneeling, lifting, mental acuity, pulling, pushing, reaching, repetitive motion, speaking, standing, stooping, talking, visual acuity, and walking.

Work Environment

Work is sometimes performed in an environment in which personal errors may lead to significant physical or mental consequences for the incumbent and co-workers.

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