Assistant General Manager - Job ID 1613594

Growing medical and recreational cannabis manufacturers on the East Coast. Our mission is simple : grow the highest-quality weed at prices everyone can afford.

We're looking for passionate people to join us in our mission to democratize cannabis-or as we like to say, to "Weed the People."

With a dialed-in grow operation and a bold new brand refresh, we're ready to dominate the MD / DC market-and have a little fun while we're at it.

Assistant General Manager

Our Assistant General Manager will support the General Manager in leading our retail team to drive business growth and assist in executing our sales strategy within the DC market. This individual will help oversee the day-to-day operations of our cannabis dispensary, balancing time between the retail floor and administrative tasks. A passion for the cannabis industry, strong product knowledge, and experience in managing or supporting a successful retail team are essential. In collaboration with the General Manager, the Assistant General Manager will ensure customers / patients receive exceptional service and that the dispensary complies with all relevant laws and regulations.

Your role in caring for our company :

The essential functions include, but are not limited to the following :

Strategic Collaboration, Operations & Execution

• Assist in managing and overseeing full dispensary operations and supervise employees.
• Support the completion of store administration responsibilities and ensure compliance with state regulations, policies, and procedures.
• Assist in ensuring the store remains compliant with security, inventory, and local and state regulations.
• Maintain outstanding store condition and visual merchandising standards.
• Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge.
• Assist in providing education for employees about different cannabis strains, edibles, concentrates, and consumption mechanisms.
• Collaborate with leadership to identify current marketing trends and advertisements to determine the effectiveness of different sales, styles and strategies and apprise leadership.
• Ensure high levels of customers satisfaction through excellent service and professionalism.
• Help develop process flows for customer / patient experience, customer service, Point-of-Sale (POS) and inventory handling practices, with a focus on enhancing the customer experience and ensuring customer retention.
• Assist with ensuring that inventory audits and reconciliations are routinely conducted and finalizing any inventory reports.
• Support efforts to provide safety and satisfaction to employees and customers / patients; as well as finding resolutions for issues that arise from product availability, pricing, complaints, grievances, etc.
• Contribute to fostering a proactive selling culture that focuses on building a confident and competent team, in order to build a loyal customer / patient following through clear and positive communication.
• Help drive business results by maximizing daily sales plans, managing expenses, and improving metrics through sales floor leadership.
• Assist in meeting sales goals by training, motivating, mentoring, and providing feedback to sales associates.
• Conduct weekly inventory audits and report needed products to Operations according to ordering SOP.
• Check products in POS and METRC, and verify all tiers and pricing are correct in POS.
• Regularly performing METRC and POS audits and verify data for accuracy.
• Maintain product expiration logs and create ways to sell products prior to expiration date.
• Waste expired product(s) as needed in accordance with ABCA standards.

Team Leadership & Performance Analytics

All other duties as necessary.

Qualifications we ask you to have :

Addition skills which will help you excel in your role :

Work Schedule / Location :

Please make sure you are willing and able to perform the following :

Reasonable accommodation(s) may be made to enable individuals with disabilities to perform the functions.

Our Benefits

Equal Opportunity and Affirmative Action

DCM Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. DCM Inc. is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at DCM Inc. are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and / or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. DCM Inc. will not tolerate discrimination or harassment based on any of these characteristics.