Aegis Therapies is hiring : Account Manager - Healthcraft Creative Solutions in F

Overview

Account Manager - Healthcraft Creative Solutions at Aegis Therapies. Healthcraft Creative Solutions is a small but mighty team of actual humans who care deeply about helping people find health and wellness services. We are looking for someone with an authentic desire to grow, develop and cultivate meaningful connections through impactful, original marketing solutions. Healthcraft combines entrepreneurial startup culture with the stability of a strong, established company.

Responsibilities

• In collaboration with the Senior Account Manager, support client success and help drive positive, measurable outcomes
• Manage multiple accounts, developing positive working relationships with all customer touch points
• Drive client satisfaction and retention
• Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
• Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal
• Manage monthly campaign status documents for review
• Interface with clients to recommend strategies and gather information to understand project requests
• Summarize, assign, and track project requests using project management software
• Coordinate project timelines and staff to ensure projects are completed on schedule, on budget, and within scope
• Support new client onboarding
• Coordinate support from freelancers when needed
• Participate in meetings to understand objectives and support the development of strategies and goals
• Facilitate preparation of presentations as needed

Qualifications

Knowledge, Skills, Abilities & Behaviors

EOE Statement

Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, please visit the Equal Opportunity Employer page at https : / / aegistherapies.com / equal-opportunity-employer-provider-of-healthcare-services / .

Job Details

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