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Inside Sales - FlexCare Vehicle Protection

Inside Sales - FlexCare Vehicle Protection

Jay R Slavsky LLCPlymouth, MI, US
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Job Description

Job Description

Description :

Job Title : Virtual Income Development Manager

Location : Hybrid, Plymouth, MI. (In-office Tues., Wed., & Thurs.)

About the Role

Helm is seeking a client focused and results-driven professional to join our team as a Virtual Income Development Manager. This role is responsible for driving dealership engagement in Chrysler Dodge Jeep RAM ( CDJR ) stores, supporting CDJR field teams, and ensuring the successful execution of sales programs. If you thrive in a client focused environment and are passionate about building strong relationships, we want to hear from you.

Requirements :

Relationship Development & Client Support

  • Build and maintain strong relationships with CDJR field teams and dealership personnel.
  • Partner with dealership decision-makers to develop action plans and deliver tailored solutions.
  • Provide ongoing consultation to dealership ownership and management on product performance, mix, promotions, and opportunities.

Sales Strategy & Program Execution

  • Collaborate with client field teams to address loyalty challenges and improve dealer engagement.
  • Escalate dealership-related concerns to the Program Manager and client teams.
  • Target and convert conquest dealerships that are underutilizing client products.

    • Product Expertise & Education

  • Maintain “Subject Matter Expert” status on all client products, services, and incentive programs.
  • Train and motivate dealership personnel to drive product sales and increase program participation.
  • Serve as a trusted advisor within assigned dealerships.

    • Territory & Business Planning

  • Efficiently manage assigned territory to maximize ROI.
  • Develop and maintain account-specific business development plans.
  • Monitor performance against expectations and adjust strategies accordingly.

    • Data Reporting & Feedback

  • Accurately document all activities, calls, follow-ups, and dealer insights.
  • Provide actionable feedback to management and clients on competitive activity, pricing trends, and market conditions.

    • Teamwork & Collaboration

  • Collaborate with team members to share insights, goals, and best practices.
  • Contribute to a positive, results-driven culture with a strong commitment to service excellence.

    • Qualifications

  • Proven experience in client success, sales, or dealership support roles.
  • Strong communication and relationship-building skills.
  • Proficiency in CRM tools such as Salesforce and Salesloft.
  • Ability to work independently and manage multiple priorities.
  • Knowledge of automotive dealership operations is a plus.
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    Inside Sales • Plymouth, MI, US

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