Talent.com
Product and Customer Support Manager

Product and Customer Support Manager

VirtualVocationsNewark, Delaware, United States
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

A company is looking for a Manager of Product & Customer Support to lead and grow their Support team in a dynamic SaaS environment.

Key Responsibilities

Manage and coach a Support team, driving performance and development

Act as a hands-on IC by handling tickets and managing escalations

Lead the implementation of support tools and improve support operations

Required Qualifications

4+ years in SaaS Support or Customer Experience, with at least 2 years managing ICs

High technical acumen, with experience in coding and mobile platforms

Experience optimizing support tooling such as Zendesk or DevRev

Proven ability to build scalable processes and automate workflows

Experience in privacy, security, or compliance SaaS support is a plus

serp_jobs.job_alerts.create_a_job

Manager Customer Support • Newark, Delaware, United States

Job_description.internal_linking.related_jobs
  • serp_jobs.job_card.promoted
Product Delivery Manager, Knowledge Management

Product Delivery Manager, Knowledge Management

JPMorgan ChaseWilmington, DE, US
serp_jobs.job_card.full_time
JPMorgan Chase Consumer and Community Bank (CCB) is searching for a talented and highly motivated leader to join the Machine Learning & Intelligent Operations (MLIO) team as Product Delivery Manage...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Senior Manager, Technical Product Manager

Senior Manager, Technical Product Manager

VanguardMalvern, PA, US
serp_jobs.job_card.full_time
End Date : September 30, 2025 (25 days left to apply).Senior Manager, Technical Product Manager.The Senior Technical Project Manager leads a high-impact team responsible for the strategic vision, ro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

Curtiss-WrightAston, PA, US
serp_jobs.job_card.full_time
You will be responsible for the management of multiple specific product lines and their growth through strategic product planning and marketing, including the development of robust technology roadm...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager Neuromodulation (Neurostimulators) (Audubon)

Product Manager Neuromodulation (Neurostimulators) (Audubon)

NevroAudubon, PA, US
serp_jobs.job_card.part_time
Nevro (A subsidiary of Globus Medical) is a global medical device company.We are focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
  • serp_jobs.job_card.promoted
Manager, Product Management

Manager, Product Management

Qurate Retail GroupWest Chester, PA, US
serp_jobs.job_card.full_time
Reporting to the Director, Product Management, the Manager of Product Management of our global Technology organization will focus on building Digital Products for QVC Group's business and driving i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

MondoAston Mills, PA, US
serp_jobs.job_card.temporary
Apply now : Product Manager, location is Hybrid.The start date is ASAP for this 6 month C2H position.Hybrid (Philadelphia, PA – 3x / week onsite. mandatory Tues / Weds 1 flex day).Oversee product ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Delivery Manager, Knowledge Management

Product Delivery Manager, Knowledge Management

ChaseWilmington, DE, US
serp_jobs.job_card.full_time
serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

VanguardMalvern, PA, US
serp_jobs.job_card.full_time
Product Manager, Financial Advisor Services Digital Team.Vanguard's Financial Advisor Services Digital team is looking for an outcome-driven and client-centric product manager passionate about solv...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

Tanisha SystemsWilmington, DE, US
serp_jobs.job_card.full_time
Product vision & strategy creation.Roadmap development & prioritization.Business case & value proposition design.serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Manager - Product Development & Management -

Manager - Product Development & Management -

FUJITSU FRONTECH NORTH AMERICA INCNorristown, PA, US
serp_jobs.job_card.full_time
Fujitsu Frontech North America Inc.Manager – Product Development & Management - RFID.Location – Norristown, PA.Works from company office in Norristown, PA. travel required.First / Mid...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Manager - Healthcare Data Analytics

Product Manager - Healthcare Data Analytics

4C Health Solutions, Inc.Wilmington, DE, US
serp_jobs.job_card.full_time
Product Manager - Healthcare Data Analytics.We are seeking a Healthcare Data Analytics Product Manager, focused on conceptualizing, developing, and scaling data-driven products and platforms.This i...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager - Review

Product Manager - Review

RelativityWilmington, DE, United States
serp_jobs.job_card.full_time
At Relativity we make software to help users organize data, discover the truth, and act on it.Our e-discovery platform is used by more than 13,000 organizations around the world to manage large vol...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Digital Product Manager

Digital Product Manager

Gap InternationalSpringfield, PA, US
serp_jobs.job_card.full_time
Gap International is seeking a Digital Product Manager to lead the ongoing development, innovation, and management of our proprietary diagnostics platform. This role is ideal for someone who thrives...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Acquisition and Marketing Platforms - Enablement Services, Product Delivery Manager

Customer Acquisition and Marketing Platforms - Enablement Services, Product Delivery Manager

ChaseWilmington, DE, US
serp_jobs.job_card.full_time
serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
Product Delivery Manager

Product Delivery Manager

Resource Informatics Group IncConshohocken, PA, US
serp_jobs.job_card.full_time
Role : Product Delivery Manager.The Product Delivery Manager (PDM) handles digital product delivery.They have ownership of and handle the enhancements of one or more digital products along with deve...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Product Manager

Product Manager

Certara USA, Inc.Wayne, PA, United States
serp_jobs.job_card.full_time
Certara is a growing company that provides a dynamic and exciting place to work.Our purpose is to assist in accelerating the development of meaningful medicines that make an impact on our society a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Manager, Consumer Digital Analytics

Manager, Consumer Digital Analytics

Incyte CorporationChadds Ford, PA, United States
serp_jobs.job_card.full_time
Incyte is a biopharmaceutical company focused on the discovery, development, and commercialization of novel medicines to meet serious unmet medical needs in oncology and inflammation and autoimmuni...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
  • serp_jobs.job_card.promoted
Customer Acquisition and Marketing Platforms - Enablement Services, Product Delivery Manager

Customer Acquisition and Marketing Platforms - Enablement Services, Product Delivery Manager

JPMorgan ChaseWilmington, DE, US
serp_jobs.job_card.full_time
Job Description : This is where the detailed job description goes.It provides an overview of the role, responsibilities, and expectations. It's important to highlight the key skills and qualification...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
  • serp_jobs.job_card.promoted
  • serp_jobs.job_card.new
Product Support Specialist

Product Support Specialist

CAINewark, DE, US
serp_jobs.job_card.full_time
CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+.We have over 40 years of excellence in uniting talent and technology to power the p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
  • serp_jobs.job_card.promoted
Senior Customer Success Manager, Service Provider

Senior Customer Success Manager, Service Provider

RelativityWilmington, DE, United States
serp_jobs.job_card.full_time
The Service Provider Customer Success Management Team supports our partners in meeting their goals using the Relativity suite of products. The team guides overall value and product adoption based on...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days