Encore is hiring : Event Technician, Audio Visual - The Don CeSar, St. Pete in Sa

Event Technician, Audio Visual - The Don CeSar, St. Pete

A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to an Operations Manager, Operations Director or Director, Event Technology.

Key Job Responsibilities

• Equipment Operation : Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of basic audiovisual equipment as listed in the technical qualifications section.
• Customer Service : Strives to exceed the expectations and needs of internal and external customers, maintains a positive relationship with all clients through effective communication, meets with guests on site to ensure that their needs are met, and monitors events and checks in on customers throughout the day.
• Technical Ability : Understands the technical aspects of the job and demonstrates basic operational ability to troubleshoot and problem solve with equipment and software issues, and handles equipment challenges and changes in a timely and professional manner.
• Systems Knowledge : Understands company processes, follows procedures, and completes systems entry and paperwork accurately, uses the equipment sheets to determine the equipment scheduled for set up and for strike, interacts with other staff and outside vendors for equipment, increases revenue by utilizing floor up-selling techniques, works with clients to finalize invoices, and completes order entries in Navigator, as needed.

Job Qualifications

Competencies

Physical Requirements

Lifting Requirements

Carrying Requirements

Auditory / Visual Requirements

Pushing / Pulling Requirements

Work Environment

The work is performed in a hotel / convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and / or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio-visual equipment and electrical components and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends, and holidays.

Hourly Pay Range : $15.09 - $18.49

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