Support Services Representative

VirtualVocationsAurora, Illinois, United States

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A company is looking for a Support Services Representative.

Key Responsibilities

Process a high volume of incoming customer inquiries through various communication channels

Resolve inquiries related to login issues, billing, technical problems, and service questions

Document customer interactions and maintain records in the Customer Relationship Management system

Required Qualifications

High School Diploma and a minimum of one year of customer-facing work experience

Ability to understand a variety of technologies and platforms

Self-motivated with demonstrated initiative

Experience in a fast-paced environment with strong organizational skills

Flexible and remote workday opportunities available

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Service Representative • Aurora, Illinois, United States

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