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Network Technician - Consultant (Hybrid)

Network Technician - Consultant (Hybrid)

Serigor Inc.Columbia, SC, US
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Job Description

Job Description

Job Title : Network Technician - Consultant (Hybrid)

Location : Columbia, SC

Duration : 12+ Months

Job Description :

Duties / Responsibilities :

  • Install and implement LAN and wireless infrastructure including switches, cabling, APs, and other components.
  • Troubleshoot and resolve moderately complex network issues and implement root cause prevention.
  • Monitor and optimize network performance, document incident resolution paths.
  • Maintain and update SOPs, diagrams, and technical documentation.
  • Assist in hardware / network design, configuration, and infrastructure planning.
  • Maintain a complete and updated network equipment inventory and assist in lifecycle planning.
  • Evaluate new networking technologies and provide integration recommendations.

Facilities and Dashboard Support Tasks :

  • Collaborate with Facilities and Finance to update the master inventory of client locations, including :

    • Property ownership (county / private / client lease)

  • Address, county, square footage, network bandwidth.
  • Parking details, access control systems
  • Price / cost, client positions assigned to facility.
  • Work directly with James on floor plan / system inventory updates.
  • Add details to office floor plans including workstations and equipment placements.
  • Produce and maintain a centralized dashboard (working jointly with relevant DTS staff) that :

    • Displays all facility data.

  • Provides links to floorplans (PDF / CAD)
  • Pulls in client personnel count, facility components, and system data.
  • Ensure facility data is well-documented and available in reportable format.

    • Additional Project-Based Tasks :

  • Perform physical audits and cleanup of network closets, labeling and organizing to industry standards.
  • Update and maintain CAD / PDF “as-built” network diagrams, including cable pathways, patch panels, and rack layouts for all 68 client office locations.
  • Conduct on-site cellular signal strength assessments using SIM-based tools to support SD-WAN carrier selection.

    • Deliverables :

  • Network closet audit reports (with before / after photos and patch documentation).
  • Up-to-date floorplans with workstations and network layouts for 68 offices.
  • Monthly summary of activities, hours worked, and progress.
  • SOPs and documentation for patching and network closet standards.
  • Dashboard implementation and associated facility data.

    • Required Skills :

  • Basic to moderately complex knowledge of data network services and data communications.
  • Moderately complex to complex knowledge of methods of data network design and equipment configuration requirements.
  • Moderately complex to complex knowledge of office automation systems, information processing operations, fiber optics, and microcomputer hardware / software as they relate to the latest trends in data networks connectivity.
  • Moderately complex to complex knowledge of computer system analysis, design, testing, debugging, and maintenance techniques.
  • Ability to assist with presenting technical and non-technical reports in a clear and concise manner.

    • Preferred Skills :

  • Advanced network configuration & protocol knowledge.
  • Skilled in cable management, patch panels, fiber optics, and troubleshooting in telecom / network closets.
  • Ability to produce clear, comprehensive documentation of configurations, procedures, and incident log.
  • Familiarity with wireless infrastructure, cloud networking (SD-WAN, Azure), and VoIP technologies.

    • REQUIRED EDUCATION :

  • A bachelor's degree in information technology systems, computer science, or a related field and experience in information technology systems or a related area. Relevant experience may be substituted for the bachelor's degree on a year-for-year basis.

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