Corporate Quality Data Specialist

Corporate Quality Data Specialist

At Emmi Roth, we're passionate about creating exceptional cheeses. As a leader in the specialty cheese industry, we blend traditional craftsmanship with innovation. Our commitment to local sourcing and quality makes us a trusted brand in the food industry.

Joining Emmi Roth means becoming part of a team that values creativity, collaboration, and a shared dedication to excellence. You'll have the opportunity to work with some of the finest cheeses in the world while contributing to a company that prides itself on both heritage and progress. If you're passionate about food, craftsmanship, and making an impact, we'd love for you to be a part of our journey!

Summary The Corporate Quality Data Specialist is responsible for managing customer portals, fulfilling requests from customers and the sales team, and maintaining supplier verification documentation. This role ensures accurate and timely communication across internal departments and external partners, while upholding compliance standards and documentation integrity. With a need to be detail-oriented, self-motivated, and capable of navigating multiple systems and platforms to support operational efficiency and regulatory compliance.

Duties & Responsibilities

Customer Portal Management Maintain and update customer portals with required documentation, certifications, and product specifications. Ensure timely responses to customer inquiries and requests.

Supplier Compliance Documentation Collect, verify, and maintain supplier documentation including COAs, allergen statements, third-party audits, and regulatory certifications. Ensure all records are current and compliant with internal and external standards.

Sales & Customer Support Respond to documentation and information requests from the sales team and customers. Coordinate with internal departments to gather necessary data and ensure prompt delivery.

System & Data Management Utilize ERP systems and document control platforms to manage compliance records. Ensure data accuracy and consistency across systems.

Regulatory Compliance Support compliance with food safety regulations such as FSMA, SQF, HACCP, and GMP. Assist in audits and regulatory reviews by providing accurate documentation.

Cross-Functional Collaboration Work closely with Quality Assurance, Procurement, Supply Chain, and Customer Service teams to ensure alignment on compliance and documentation processes.

Continuous Improvement Identify opportunities to streamline documentation workflows and improve portal management efficiency.

Qualifications

Education & Experience Associate's or Bachelor's degree in Business Administration, Supply Chain, Food Science, or a related field preferred. 2+ years of experience in a compliance, supply chain, customer service, or administrative rolepreferably in food manufacturing or dairy processing.

Technical Skills Proficiency in Microsoft Office Suite and ERP systems (e.g., SAP, JD Edwards, NetSuite). Experience with supplier verification platforms (e.g., TraceGains, SupplyShift). Familiarity with customer portal systems and document control tools.

Knowledge & Compliance Understanding of food safety regulations (e.g., FSMA, SQF, HACCP, GMP). Knowledge of supplier qualification and documentation requirements in the dairy industry.

Soft Skills Strong attention to detail and organizational skills. Excellent written and verbal communication. Ability to manage multiple priorities and meet deadlines. Collaborative mindset with a proactive approach to problem-solving.

Physical Requirements

Ability to sit or stand for extended periods while working at a computer. Manual dexterity to operate office equipment such as computers, printers, and scanners. Occasional walking through production areas, which may involve exposure to temperature variations, humidity, and manufacturing noise. Ability to lift and carry files, binders, or boxes weighing up to 25 pounds. Visual acuity to read and review documents, spreadsheets, and portal interfaces. Ability to wear required personal protective equipment (PPE) when entering production or warehouse areas (e.g., hairnets, safety glasses, hearing protection).

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasionally exposed to a moderate level of noise that may make it difficult to concentrate Frequently exposed to wet, humid with slippery conditions, hot and cold environment Occasionally exposed to food grade chemicals and non-food grade chemicals required for repair and sanitation Frequently exposed to mold, dust, and cellulose (starch powder)

(Occasionally = 1-25% of the time; Frequently = 26-75% of the time; Constantly = 76-100% of the time)

Benefits Medical, Dental, & Vision Insurance Basic Life Insurance Voluntary Life Insurance Flexible spending accounts & Health Savings Accounts 401k Retirement Plan Paid Holidays Paid Vacation Employee Assistance Program Short term / Long term disability Volunteer time off (VTO) Tuition Reimbursement Pet insurance