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Team Lead, Executive Assistant

Team Lead, Executive Assistant

Paribus (Ramp)New York, NY, US
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Executive Assistant Lead

We're hiring an Executive Assistant Lead to manage, support, and grow Ramp's high-performing EA team. Reporting to the Senior Manager of People Success, this individual will serve as a player-coach; combining strategic oversight with hands-on execution to elevate executive support across the company.

As Ramp continues to scale, the EA Lead will play a critical role in shaping the structure, scope, and impact of the EA function. This role offers the opportunity to lead a high-impact team, collaborate closely with senior stakeholders, and help define what best-in-class administrative support looks like at one of the fastest-growing companies in fintech.

This is an ideal opportunity for someone with deep experience in executive support, strong people leadership skills, and a passion for building and developing world-class administrative teams.

In this role, you will :

  • Partner with Recruiting to lead the hiring and onboarding process for new EAs, ensuring we attract and retain top talent
  • Oversee EA allocations and capacity planning, proactively balancing workloads to ensure fairness, efficiency, and business alignment
  • Drive performance management, career development, and team culture; leading regular EA team meetings, setting agendas, and fostering cohesion
  • Serve as a strategic liaison between the EA team and senior leadership, ensuring alignment on priorities and support models
  • Empower the team through coaching, feedback, and growth opportunities to help each EA reach their full potential

This is a unique opportunity to make a meaningful impact on Ramp's operating rhythm, while fostering an EA community that is collaborative, high-performing, and deeply embedded in the success of our leaders.

What You'll Do

Executive Support (Player-Coach)

  • Provide high-level administrative support to 1 C-suite or VP-level executives
  • Manage complex calendars, inboxes, and communications with discretion
  • Coordinate domestic and international travel, internal events, offsites, and meetings
  • Stay embedded in daily EA operations to understand culture and challenges firsthand

    • Team Leadership & Development

  • Mentor, support, and grow a high-performing EA team
  • Develop onboarding programs, 30 / 60 / 90-day plans, and learning opportunities
  • Champion EA career growth in collaboration with the People and Executive team

    • Operational Excellence

  • Define and drive adoption of EA best practices and tools
  • Standardize core workflows while enabling tailored support for executives
  • Ensure consistent performance expectations

    • Strategic Planning & Coverage

  • Assess EA bandwidth and executive needs to optimize support coverage
  • Contribute to maintaining and refining EA career ladders, leveling, and progression

    • Feedback & Communication

  • Act as a trusted liaison between executives and EAs
  • Collaborate with executives on providing actionable feedback to EAs

    • What You'll Need

  • 10+ years of EA experience, including direct support to VP and / or C-suite executives
  • 4+ years of proven experience leading or mentoring a team of 5+ EAs
  • Deep understanding of how to scale and develop EA teams in high-growth environments
  • Strong organizational skills, confidentiality, and a solutions-oriented mindset
  • Ability to influence without direct authority and build strong cross-functional relationships

    • Nice-to-Haves

  • Experience leading or scaling an EA function in a high-growth startup or tech environment
  • Comfort with AI-powered productivity tools and the ability to identify automation opportunities for admin workflows
  • Experience supporting or collaborating with functions such as People, Finance, Operations, or the Office of the CEO
  • Background in planning off-sites, executive meetings, and internal events

    • Benefits (for U.S.-based full-time employees)

  • 100% medical, dental & vision insurance coverage for you
  • Partially covered for your dependents
  • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $5,000 per year)
  • WFH stipend to support your home office needs
  • Wellness stipend
  • Parental Leave
  • Relocation support to NYC or SF
  • Pet insurance

    • Referral Instructions

    If you are being referred for the role, please contact that person to apply on your behalf.

    Other Notices

    Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

    Ramp Applicant Privacy Notice

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